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Ascentra Credit Union

4.9

About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

2339 53rd Ave, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.9137 reviews
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JANET R.'s profile image
JANET R. 
3 years ago

I went inside the 53rd and 18th location to withdraw from my savings and get 10.00 in 2 dollar bills to put in a birthday card because the original teller had computer issues she reached out to coworkers and they were able to help her fulfill my request. Prompt service and courteous tellers. 

Linda N.'s profile image
Linda N. 
3 years ago

Great, friendly service at drive up as well as inside. 

TIMOTHY C.'s profile image
TIMOTHY C. 
3 years ago

Talked to Callie very helpful 

TYLER S.'s profile image
TYLER S. 
3 years ago

Great job and good customer service! 

Kathryn T.'s profile image
Kathryn T. 
3 years ago

I applied for a mortgage loan with Lesley Gilmore at your Home Office. She was professional and friendly. The process moved along easily and without any problems. I have been a member of your credit union since it was the Post Office Credit Union and have always been treated with courtesy and professionalism. Thank you. Kathryn Trevor 

GERALD W.'s profile image
GERALD W. 
3 years ago

Fast friendly service 

RENAUD D.'s profile image
RENAUD D. 
3 years ago

Great experience would recommend friendly staff and willing to work with you on loans 

JASON G.'s profile image
JASON G. 
3 years ago

Had some issues with transferring documents, loan officer said that they were blurry even though they were digital copies and in a PDF format. Wanted us to resend multiple time until I wanted an in person meeting, then they became acceptable. 

JOY M.'s profile image
JOY M. 
3 years ago

Everyone is friendly and staring to know me. 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 137 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is open now. It will close at 5:30 p.m.