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Ashley Store

4.8

About this business

Location details

100 South Hills Village Drive, Pittsburgh, PA, 15241, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8275 reviews
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Mainstay Life S.'s profile image
Mainstay Life S. 
a day ago

Mark was very helpful and informative on the furniture 

Business response:

Hi Mainstay, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Teresa N.'s profile image
Teresa N. 
2 days ago

Great customer service. Lance answered all my questions and was very knowledgable. The entire purchasing process was fast and efficient. 

Business response:

Hi Teresa, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Leslie S.'s profile image
Leslie S. 
5 days ago

Friendly and knowledgeable service. Great merchandise. I love my two poufs and they look great nestled under a sofa table in my family room!!! 

Business response:

Hello Leslie , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Eric J M.'s profile image
Eric J M. 
a week ago

We were provided with excellent service but we were also permitted to shop ajd wander at our own pace without a Sales Rep shadowing us. When we did have questions she was very informative and Akways available when we needed her. It truly was a great experience 

Business response:

Hello Eric, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Mary Ann R.'s profile image
Mary Ann R. 
a week ago

I worked with Lauren at the South Hills Village location to find an electric fireplace for my living room. She was extremely prompt in finding me ones I was interested in and emailed these to me. I made my selection without leaving my house! Great communication and quality service! 

Business response:

Hi Mary, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Jeffrey J F.'s profile image
Jeffrey J F. 
a week ago

Pleasant salespeople very knowledgeable we enjoyed shopping at this store. 

Business response:

Hi Jeffrey, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Virginia H.'s profile image
Virginia H. 
2 weeks ago

Mark was very patient with us as we decided on a mattress. He was very knowledgeable and explained the difference between all of the different brands. 

Business response:

Hello Virginia , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Allyson O.'s profile image
Allyson O. 
2 weeks ago

We had a fantastic experience! Tina and Linda were so patient and helpful in helping us choose the right sectional for our space. 

Business response:

Hello Allyson, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Ryan K.'s profile image
Ryan K. 
a month ago

We were allowed to start our journey to purchase new furniture with little intervention from sales staff. Upon our request we got help and our purchase was done very easily. 

Business response:

Hi Ryan, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.8 star rating with 275 reviews. 

When is Ashley Store open?

Ashley Store is open now. It will close at 8:00 p.m.