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Aspen Dental - Auburn, ME
- Auburn, ME
About this business
Location details
791 Turner Street, Auburn, ME, 04210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do Not go there. They will charge you $240 for just an office visit and will tell you all the imaging is free. Then you get a huge bill in the mail
1 star. Stupid front end. Bad planning. Avoid.
I don't recommend this place to anyone.. It's taken me over a year and a 1/2 to almost get my denture... The original estimate went from 1700 to way over 2000. Had to call the insurance company and aspen back-and-forth for months and months I was told by the insurance company that Aspen hadn't even put the Claim to the insurance More than once. Finally went in yesterday for for my wax try and and apparently their computers were down So I was to wait until they called my name But they were unsure on how long it would be. It... read more
Business response:
I am very sorry to hear this, Melissa. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Auburn. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
Extremely unprofessional medical care! We are established patients not new. Scheduled my families appointments over 6 months ago for 9/21/22, was told via email today 9/19/22 that they needed to reschedule our appointments. When I called I was offered appointments for late November 2022. This puts myself and my daughter at 2 months over our Scheduled routine care and exam. When I asked to speak to the office manager he called back and I was told oh well that's the best I can do since you have a healthy mouth. Which we actual... read more
Business response:
Hi Rebeca, We really appreciate you for taking a moment to share your feedback. I'm sorry that your experience didn't live up to expectations. I will address your concerns with the team in Auburn with an eye to improving experiences for others. Thank you. - Dawn, ADMI
Consumer beware The Auburn location tried to charge me $250 yesterday for a cleaning without disclosing that the cleaning was actually covered 100% by my insurance. I called them today. This was a basic cleaning- not a deep cleaning. Turns out the charges were actually for a fluoride treatment (that I would not have agreed to) an oral cancer screening (that I have no risk factors for) and a $100 electric toothbrush. Sneaky profit driven business. Glad I left and called my insurance today.
Business response:
I'm sorry to hear this, Susan. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
I went in last year to get a new set of dentures and I have yet been able to use them. I’ve had the adjusted a few times and I still can’t eat when I have them in. So I’m paying for a set that I can’t use. My old set are literally on their last life. The teeth they used are TOO big and everyone that has seen me with them said no way. I definitely don’t recommend, not to mention I was put it to the most expensive ones. So over $2500 for nothing.
Business response:
I am so sorry Tasha; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
worst place ever they don't care about their patients
RecommendedWent in for my first appointment and they got me in for my denture impressions at the same time will have denture is less then a month. The price was cheaper the the dentures my girlfriend is getting at her actual dentist over 1000 cheaper
Business response:
I'm glad you had a pleasant time, Rickie. Thank you for sharing and keep smiling! - Mitch, ADMI
RecommendedHorrible. started off well til they switch thos evil unprofessional slow trickster sarcastic female dentist. You werent smooth with what you pulled.. ill get intouched with the right person..watch BBB first. then dental assoc.
Business response:
I'm sorry your experience didn't live up to expectations, Wil. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Frequently asked questions about Aspen Dental - Auburn, ME
How is Aspen Dental - Auburn, ME rated?
Aspen Dental - Auburn, ME has a 4 star rating with 1,088 reviews.
When is Aspen Dental - Auburn, ME open?
Aspen Dental - Auburn, ME is open now. It will close at 5:00 p.m.