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Aspen Dental - Florence, KY

3.8
  • Florence, KY

About this business

Located in Florence, KY, Aspen Dental provides comprehensive and affordable dental services. Our offerings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today. 

Location details

7668 Mall Road STE B, Florence, KY, 41042, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
3.8812 reviews
Trey Coffman's profile image
Trey Coffman 
6 years ago

NEVER EVER go to Aspen Dental period. I have always been relatively healthy (I am 21) with my teeth and went there for a routine checkup and left with them telling me I had some sort of gingivitis that was causing tooth decay and gum loss, needed a scaling and root planing procedure that would cost $1000, and could either get me in a few days from then, or months from now. I left there feeling like I left a used car lot. I had my insurance check in on their treatment plan, and Aspen would not tell them why they were adding s... read more

Brandon T Adams's profile image
Brandon T Adams 
6 years ago

They cannot keep to the schedule. They pressure you like crazy to buy stuff like the toothbrush they are selling that’s “top of the line”. I literally cannot stand this place. Some staff is great but on the business end they are rude. They change your appointment without clearing it with you so when you take off work to go and come to find out they changed it to the next day. Very aggravating when they charge you up front for services first and they make it extremely difficult to get all the work done. They have cost me abou... read more

Ricky Sauls's profile image
Ricky Sauls 
7 years ago

THE WORK THEY DONE WAS GREAT. THEY WERE VERY MISS LEADING OUR BILL WE WERE CHARGED $139.00 FOR A TOOTH BRUSH WE DID NOT REALIZE AND WERE TOLD OUR BILL OUR PART WAS 1300.00 WHICH WE PAID AND FOUND OUT LATER WE WERE TOLD OUR INSURANCE DIDNT PAY WE OWED 633.00 MORE. VERY DISATISFIED. THE INSURANCE WAS EXPLAINED WHEN WE WENT FOR FIRST VISIT 

Rachel Lisa's profile image
Rachel Lisa 
7 years ago

This place was a nightmare. First of all, I didn’t even get my teeth cleaned when I went in for my checkup, but the dental hygienist kept trying to sell me an oral b toothbrush. When I told her I just bought a sonicare, she said to throw it out and buy the oral b because it’s ‘sooo much better’. When I was getting my teeth x-rayed, the equipment looked dirty. Like the clear plastic coverings had already been in other people’s moths. Even the floor looked dirty. Your dentists need to get new jobs drilling on oil lines, or som... read more

Terri Veigl's profile image
Terri Veigl 
7 years ago

Most painful cleaning I have ever experienced. Hitting my lips multiple times, drenched in water running down my neck, having to ask for suction, water shot up my nose, hygienist interrupted several times that other patients where waiting. Totally rush job. Guess that is what you get with a DHMO. Never again. 

James McConville's profile image
James McConville 
7 years ago

I thought it sucked, they said they could fix my partial but when I get there it’s a different story after an hour & a half. They tried to convince me there’s more wrong than just the reason I came in for . The place really sucked , it’s most likely about the money . I most definitely Do Not recommend Aspen Dental!!’ 

Meredith Schulz's profile image
Meredith Schulz 
7 years ago

Oh. My god. This visit was so painful emotionally, and I’m not referring to the dental work. I was in the office for over 2.5 hours for a CLEANING. My appointment on Thursday was somehow not on their schedule even though I called in and scheduled it and never got a confirmation email. So I went in on Friday for an appointment, where I waited in the freezing cold waiting room for an entire HOUR. at least I got to see a full episode of love it or list it... I was called back for X-rays by a sweet girl who apologized for my wai... read more

Chris Harp's profile image
Chris Harp 
7 years ago

Exam was six months ago. Waited 1.5 hours to be seen, another 30 minutes of waiting while in the exam chair. Found out they would not clean in the same day. Fed up and booked my cleaning for yesterday. Cleaning went well enough, but the hygienist kept trying to sell an oral b powered toothbrush. Went to check out and they claimed I owed them money. Insurance covered everything and I told them I would not pay anything. Told me I had a filling that needed to be fixed, but could not tell me what I would pay out of pocket for th... read more

Johnny Broughton's profile image
Johnny Broughton 
7 years ago

I had an appointment Tuesday Dec 5th at 2 :45 I arrived at 2:19 with about 5 people already waiting. I was there for a denture refit after 3 months nothing major. After about an hour another 5 or so patients arrived. By 4:20 everyone who was there before myself and the 5 plus that showed up after I arrived had all been called back before myself. I became upset as did several others who had came even later around 4:00 . At around 5 I had had enough . The receptionist apologized saying they were very busy. But I still don't un... read more

Frequently asked questions about Aspen Dental - Florence, KY

How is Aspen Dental - Florence, KY rated?

Aspen Dental - Florence, KY has a 3.8 star rating with 812 reviews. 

When is Aspen Dental - Florence, KY open?

Aspen Dental - Florence, KY is closed now. It will open at 9:00 a.m.