This profile has been claimed by the business owner or representative.
Aspen Dental - Gadsden, AL
- Gadsden, AL
About this business
Location details
508 E. Meighan Blvd, STE B2, Gadsden, AL, 35903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
worse dentist around my area with the WORSE customer service!! they refused to help me with a severely absessed and broken tooth. instead I had to spend a week trying to find a dentist to help me. I will never recommend this place!!!
I called the end of October to get a tooth pulled that was broken off. They assured me they could take care of it. Went for my appointment, was told that before they could pull the tooth they needed to do X-rays, then it was we have to do a cleaning and oh by the way you have peridontal disease. After about 2 hours they told me I was finished and was usher d up front to talk to the financial person. She handed me a treatment plan and I proceeded to inform her that I only wanted my tooth pulled and she assur d me that thi... read more
The beginning was fine but when it got time to get my permanents I've been all the way to the office and sent home (it takes a hr to get there ) then I go today I CALLED B4 I LEFT AND THEY SAID EVERYONE I NEEDED WAS THERE . THEN I GOT ALMOST HALFWAY THERE TEXT ME AND CANCELLED!!! I'm so mad I'm so tired of dealing with this .
I called on a Friday, I was told they had a 4:45 appointment. I drove from Riverside to the exchange in Anniston, only to be told they don't know who told me that but they couldn't see me but they could set me up an appointment Monday. I told her to and on Monday, it got changed to Wednesday and Wednesday I got a voicemail telling me They needed to move my appointment up yet again. Then I get this survey asking me how my appointment with them went. They need to get it together. I will not use them. I will go somewhere else. ... read more
Business response:
I am sorry you had such a poor experience Carolyn, I will certainly pass this information along to management. Thank you — Kelly, ADMI
I called Saturday and made an appointment for today at 1:15 so I left work and got there at 12:40 and filled out paperwork and no one was in there then 5 other people entered and they called 2 of them back and then 3 and 2 more came in and it’s now 1:45 and I am still sitting waiting they called all 7 people back and at 2:15 I walked out !!!!! I will never go back and will not recommend them to anyone!!!! And I might add that they were calling people to come in early if they could ! Horrible experience!!!
Business response:
I am sorry to hear this Sharon, I will certainly pass this information along to management. — Kelly, ADMI
By not overcharging and actually being efficient.
All it took was an intitial consultation visit for me to decide to NOT go back .. I went in to see about getting a tooth fixed .I kind of figured on it possibly having to be extracted in which they told me it would and was told they needed a good cleaning which I also figured they would .They also told me that my four bottom front teeth felt loose and needed to be pulled ..Uhmm no they aren't loose and no they don't or wont be pulled .. If they care to find out ,stick a finger in my mouth and I will just show someone how loo... read more
Had an appt with them for a filling. A filling that with every move of my mouth was slicing my tongue. Was a new patient so they did the consult. I was there for 4 hours and left without a filling getting done that I already paid for. So I get an appt to go back the next day. They call me and say, we’re gonna have to reschedule your appt for today to next week. I said, I already paid! I went up there 3 hrs before my appt, and insisted they see me. They tried to reschedule me and I asked for my $218 back. Then I was helped im... read more
The lady was very uncaring , where she stuck tooth pick it broke tooth off
Business response:
I’m sorry to hear about your experience, Dorinda. If you would like to discuss further, please call me at (315) 454-6000 extension 201791 I will be happy to speak with you. Tammy ADMI
Frequently asked questions about Aspen Dental - Gadsden, AL
How is Aspen Dental - Gadsden, AL rated?
Aspen Dental - Gadsden, AL has a 4.1 star rating with 1,005 reviews.
When is Aspen Dental - Gadsden, AL open?
Aspen Dental - Gadsden, AL is closed now. It will open on Monday at 7:00 a.m.