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Aspen Dental - Kennesaw, GA

3.9
  • Kennesaw, GA

About this business

Location details

1955 N Cobb Pkwy NW, Ste 110, Kennesaw, GA, 30152, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
3.91,064 reviews
Henry B's profile image
Henry B 
4 years ago

This company does not sell quality dentures. I purchased dentures in August 2020 and in a few days the dentures had cracked. I return them several times because they continued to break in half. I would like a full refund for the money I spent out of pocket and a refund to my dental insurance as well. This company needs to invest in quality materials for there dentures. This whole experience has been a nightmare for me not being able to eat properly and having to keep my mouth closed because I don't have any upper teeth. I wo... read more

Business response:

Dear Sir or Madam:Thank you for the opportunity to respond to the complaint filed by ********************* on behalf of the **********, ** Aspen Dental branded practice, owned and operated by ******************************************************* - ********** PLLC. We will be responding to the consumer directly on this communication.The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive qual... read more

Yahudah's profile image
Yahudah 
4 years ago

Waiting for friend. Clerk at desk constantly showing an attitude about me being in lobby. Ask twice what I was there for. Called office manager on me I was put outside. I only asked did she have a problem with me. 63 years old veteran who had service there years ago. These two white ladies seemed very racist to me. I was very flustered. I felt victimized. Aspen dental In Hiram Ga. Don't remember these two women on my prior visit. To me there was a color issue... 

Mitch B's profile image
Mitch B 
4 years ago

POOR SERVICE - I had to keep going back for an adjustment to the upper plate and it's still not right. The fine print says 90 money back guarantee. Well, 90 days passed real quick and a few adjustments in. I've gone back maybe a dozen times and you'd think they'd know me by now. Went in for adjustment and sat for well over an hour and when I checked back at the desk, their response, " are you a walk in "? They know **** well I'm not a walk in if they'd only look at their scheduling now and then but that sure does sound like ... read more

Business response:

Dear Sir or Madam, Thank you for the opportunity to respond to the review filed by **** ******** on behalf of the Warner Robbins, GA Aspen Dental branded practice, owned and operated by Love Your Smile LLC. We will be responding to the consumer directly on this communication. The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriously ... read more

Deborah M's profile image
Deborah M 
4 years ago

Aspen on Veterans Pkwy is the epitome of unprofessionalism. I paid in full and have a credit balance which they have refused to reimburse to me and they are holding my Invisalign trays even though I signed a release and advised them of my new provider. They are causing unnecessary delay of my treatment. The staff is rude and the manager never takes care of the customer. 

Business response:

Dear Sir or Madam, Thank you for the opportunity to respond to the complaint filed by Deborah Mullen on behalf of the Columbus, GA Aspen Dental branded practice, owned and operated by Candace **********, DMD. We will be responding to the consumer directly on this communication. The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriousl... read more

Frequently asked questions about Aspen Dental - Kennesaw, GA

How is Aspen Dental - Kennesaw, GA rated?

Aspen Dental - Kennesaw, GA has a 3.9 star rating with 1,064 reviews. 

When is Aspen Dental - Kennesaw, GA open?

Aspen Dental - Kennesaw, GA is open now. It will close at 6:00 p.m.