Aspen Dental - Kennesaw, GA

John J 

on BBB

a year ago

*********, ** office. My ******** had our 1st Aspen Dental visit that went well, X-rays and exam. All seemed good, no issues noted during the exam, so we signed up for the Aspen Dental savings plan $59.00 and scheduled our teeth cleaning appointment. They requested a $50.00 deposit each for the cleaning (total cleaning cost $111.00), so we paid the deposit as well. We arrived for our cleaning, and they started off with charting gun recession, all seemed normal based on my typical past dental visits. At this point we got blin... read more

Kim J 

on BBB

2 years ago

My experience was horrifying. They wait was the only good thing. even though the environment was pleasant . My xrays were painful and then they told me that instead of cleaning my teeth that I should just have them all pulled and get dentures. I know I have severe dental issue but to be told that all your teeth are lose and have cavities when you know that is not the case is terrible. if you were not scared of the dentist don't go here because they will give you reason to be. 

Elizabeth R 

on BBB

2 years ago

At first we had a great experience but things quickly declined once our primary dentist went on materiality leave. This new dentist stated our 11 year old had a cavity but wouldnt fill it, so we took him to another dentist and we were told there wasnt one. This new dentist also told my daughter that her teeth were going to decay faster because she had braces, shes 14 and now panicking about her teeth. Im mostly irritated about the appointments, I schedule an appointment, get a text to confirm, with the time I scheduled, conf... read more

Kim C 

on BBB

2 years ago

Poor service, over priced, sloppy dental work, very unprofessional. I wouldnt recommend the office on highway 72. 

Robert C 

on BBB

2 years ago

I called the number for Aspen Dental from the ************ Yellow pages, and was set up for an appointment for me at 1:00 PM, and my wife at 1:30 PM, on 23 June 2023. When we arrived at the ************ office we were told there was no record of our appointment and that they were closed for lunch from 1:00 to 2:00 PM. Also, the receptionist was not very polite. We were rescheduled for another date, but after reading the reviews, we are going to cancel our appointments, and find another dentist. 

George W 

on BBB

2 years ago

Aspen tried to tell me I need a series of deep cleanings due to advanced periodontal disease. I was checked before and after my Aspen visit and showed no signs of periodontal disease. Scam. 

Debbie S 

on BBB

2 years ago

********* ** location it the worst.They gave me appointment at 1pm, and the office it close for lunch. Realllyyy please and we have to wait outside like 10 or 15 min on the sun. I really don't recommend this place. 

Donna T 

on BBB

2 years ago

Called Aspen dental in *********** on ******************* to schedule an appointment, it took me two months to get an appointment. I then had to reschedule, because I was sick to go to that appointment, so they rescheduled me for Friday 5/26/23 at 12:00 noon, so I get there and I find out that they were closing the office at 12:00 noon, I asked why was I schedule for that time, Who ever is scheduling appointments needs to be fired. It was a waste of my time to get out of work and go, just to tell me, sorry but we have to res... read more

Paula C 

on BBB

2 years ago

Worse dentist I have ever been to. Aspen is a "business " caring about nothing but their bottom line. My dentures fit poorly from the beginning. Each time I came in for tge reqired realignment I was told a realignment would do no good: that I needed new dentures with implants. DO NOT FREQUENT THIS BUSINESS