Aspen Dental - Kennesaw, GA

Ralph H 

on BBB

a year ago

I had insurance. I needed dental work done. I don't know what went wrong. But it's look like they just said on their hands. I could not contact them I kept getting the voicemail box. I needed a tooth feeling done I was in extreme pain and they just wouldn't follow through correctly. I did enjoy talking with the dentist before he was very knowledgeable. But there was something about that office manager that resisted me the opportunity to use my health insurance to get work done in a timely manner.. I don't understand why they... read more

David C 

on BBB

a year ago

Went to the dentist today they pulled two teeth at aspen said make sure I take my pain medication before the numbing wore off . They said they would call it in to publix 8 hours late no pain mens or antibiotics were ever called in called *********** aspen from 2 pm to 6 pm with no answer straight to voice-mail still no prescription or pain meds antibiotic nothing . .. very very disappointed my mouth hurts . They didn't do there **** job . Literally all you had to do was call in my prescriptions nope. I highly wouldn't recomm... read more

JAMES B 

on BBB

a year ago

avoid this company. quick to take your money but have no interest afterwards if a problem arrives 

Clint L 

on BBB

a year ago

They stink, dont go. I was on waiting list for 2 weeks severe infection they called and cancelled and said I had to wait 5 more days. I was very rude but they cant operate. Go elsewhere 

Brandon T 

on BBB

a year ago

My wife had to get a tooth extracted and it was the worst experience I've had in a dentist office. ************* should be reevaluated and probably fired. He was very **** with numbing my wife's teeth and just jammed ********** in her mouth and even had her crying . When he first walked in the room he was playing chest on his phone. He didn't even introduce himself or anything and just grabbed the needles and was extremely **** with them.when he was done being **** he went back to his phone and walked right out. I would not ... read more

Jim D 

on BBB

a year ago

First appointment a month ago went great then this happens! Totally left hanging in the waiting room 25 minutes I had a simple scheduled xray for 11 am 12-19-23 it had been scheduled for two weeks. I arrived 5 minutes early with only one in the waiting room ahead of me. Waited till almost 25 after still no one came out.This is not a good service practice to be using. They knew I needed these were needed for next months dental surgery. Now I guess I'll have to find someone else for this very simple procedure! What a colossal ... read more

Joe E 

on BBB

a year ago

spent 2 1/2 hours there and they did nothing. Told me they would fix my tooth and just continued to ignore me. Never got done what I needed done. Then wanted to charge me $1300 for a cleaning!! My insurance pays for the cleaning. I won't ever go back. 

Judith V 

on BBB

a year ago

They are the worst people ever! I took my elderly mother to get her upper dentures replaced. Before we went, I asked if they accepted her insurance and they said yes. When we got there, it was a whole different story. We had the appointment at two, was told be the receptionist that the appointment was at 2:30. I proceeded to show him the text and email that I received. He told me there was nothing they could do, we just had to wait. I do not recommend them to anyone. 

Dee W 

on BBB

a year ago

I scheduled two appointments, but was not seen once. The first time, I scheduled online, but the office I chose didnt have me on their schedule. After rescheduling for second time, I was turned away because they were still working on another patient and that a wait time for me could not be determined. Never using this company again.