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Aspen Dental - Oak Ridge, TN
- Oak Ridge, TN
About this business
Location details
445 South Illinois Ave, Oak Ridge, TN, 37830, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:30 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I had a set of dentures that I clearly said I wasn’t satisfied with the way they look from the day I got them, but they kept saying they couldn’t see the fact they stuck out like horse teeth and I should try to get use to them (twice they done this) I didn’t know they were noting that I left satisfied every time but they were, then today when I told them I wasn’t leaving until they refunded me for the horse teeth the manager (Sarah) low key threatened me. I left with a refund though and I would advise anyone to go anywhere e... read more
Business response:
I'm sorry for any trouble you're having, Sandy. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI
Omg Outrageous pricing
Business response:
I'm sorry that you didn't have a positive experience, William. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Heather, ADMI
Worst experience I have ever had at a dentist. The regional manager really needs to look at all of these negative reviews, something definitely needs to be done here. I was going to be overcharged until I caught it myself and they didn’t apologize or anything. They next thing they tried to do was overcharge me on a freaking mouth rinse. . DO NOT BUY THERE PRODUCTS. Number 1) they told me they were going to give me the rinse. Number 2) they didn’t tell me until the next day the rinse cost $36 and tried to charge me for it N... read more
Business response:
I'm really sorry to hear this, Ronald. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
RecommendedDr. Hilliard and tech took a break from the hour long job they took removing my tooth while cutting the tooth beside it and damaging the gums...keeping my mouth open the whole time. Cut tooth gets a cavity and when confronted about it they try to make it my fault. Who does that?!
Business response:
I'm sorry to hear this. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
Dentures fit poorly, rough and bulky, I keep biting my lower lip. They have worked on them several times with no success. I have given up after several months of discomfort and not chewing properly and planning a visit to another practitioner.
Business response:
I'm so sorry to hear this, Roy. I encourage you to let the Patient Satisfaction team know about this, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
Now I would not recommend them
Business response:
I'm sorry to hear that, Robert. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
Warning! Anyone who reads this before going Aspen Dental, runaway now. this place is awful, and the staff are incompetent. I had a tooth pulled by a woman who I'm not sure even was a dentist. Maybe she just walked in off the street and put on a white coat. I don't know. She was really pretty though so maybe they just have her for eye candy. she pulled the tooth and a week later I have an extreme pain. after the experience which there was more crap, I went to another dentist my friend recommended. They did an x-ray and half o... read more
Business response:
I'm really sorry to hear that. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
I broke a tooth on christmas day. I have limited VA care and no supplemental insurance - so I tried Aspen. Getting an appointment was quick and the phone rep painted a picture of a very affordable repair ("if", of course - that I understand). Exam went well - the staff were very nice and efficient. Dr Hilliard was wonderful. Everything was great until we discussed finances to continue the repair. The hygienist had told me about the start of a gum issue (hey, I'm old, uninsured since retired, and due to quarantine, haven... read more
Business response:
I'm sorry that the experience didn't live up to expectations. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. – Dawn, ADMI
horrible customer service. dont waste your time or your money. try another denture service. this place gets a F for their work.
Business response:
I'm sorry that your experience didn't live up to expectations, PeggySue. I encourage you to let our Patient Satisfaction team know about your visit so they can help address concerns. You can reach them directly at 1-866-767-0890. - Emily, ADMI
Frequently asked questions about Aspen Dental - Oak Ridge, TN
How is Aspen Dental - Oak Ridge, TN rated?
Aspen Dental - Oak Ridge, TN has a 4.1 star rating with 1,153 reviews.
When is Aspen Dental - Oak Ridge, TN open?
Aspen Dental - Oak Ridge, TN is closed now. It will open at 8:00 a.m.