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Aspen Dental - Oak Ridge, TN

4.1
  • Oak Ridge, TN

About this business

Location details

445 South Illinois Ave, Oak Ridge, TN, 37830, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:30 p.m.
Tue08:00 a.m. to 5:30 p.m.
Wed08:00 a.m. to 5:30 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
4.11,153 reviews
Myra Dawn Keeton's profile image
Myra Dawn Keeton 
recommend  Recommended
5 years ago

I have had a wonderful consultation. Cheyenne Horn and Lindsay Long were great and are awesome at their job! 

Business response:

I'm happy to hear that, Myra. Thanks for sharing! - Dawn, ADMI 

Jade Afton Peters's profile image
Jade Afton Peters 
5 years ago

I had work done here years ago, which I paid for in full by debit card the same day of the visit. I was clear that I only wanted this work and nothing else, yet they printed a plan with future “recommendations” on it. I said you can remove that because I will not be having that done here and was very clear that I was not having further work done at Aspen Dental. Later, my Husband was billed for “planned” work, which I never planned or scheduled, nor had performed. They sent the “recommendations” to a collection agency when... read more

Business response:

I'm so sorry to hear about the trouble you're having. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-866-767-0890. - Dawn, ADMI 

Leah Fugate's profile image
Leah Fugate 
5 years ago

I do not recommend anything at all about Aspen Dental. They only care about the money they can make, not the patient. 

Business response:

Leah, I'm so sorry to hear you feel that way. I know our patient satisfaction team would appreciate the chance to speak with you about your experience. I encourage you to reach out to them directly at 1-844-296-0187. They are available Monday-Friday 9am - 1pm EST. Thank you. - Stephanie, ADMI 

Brittany Currier's profile image
Brittany Currier 
5 years ago

Literally went to get my second wisdom tooth cut out today different doctor than last time. Let’s just say the took a little over half the tooth decided it was too difficult sent to me a surgeon who sent me back to aspen who then decided they can’t fix it until tomorrow so for 24 hours I have nothing but an exposed root and blood in my mouth. Rude about EVERYTHING which was. Shock because the first time was perfect. 

Business response:

I am sorry you did not have a positive experience; We would really like to speak with you about it. Will you please call us at 1-866-767-0890 Thank you! DK- ADMI 

Linda Bunch's profile image
Linda Bunch 
6 years ago

stop saying insurance covered work then bill and then send to a collection company all because we wouldnt apply for credit to do more work than ins would cover 

Business response:

Hi Linda, I'm sorry to hear this. Our Patient Satisfaction team will be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. - Emily, ADMI 

Tonya Hannah's profile image
Tonya Hannah 
6 years ago

Scam and frauds! I had 2 dental insurances on my son. They recommended I get his teeth sealed and it would be covered 100%. I wanted that confirmed with insurance before appointment. They assured me they checked and I wouldn't be out of pocket anything so I had it done then got a large bill in the mail saying it wasn't covered!! They are total frauds! 

Shirley Ellison's profile image
Shirley Ellison 
6 years ago

Very bad experience there from start to finish. Run for the hills, this place is a scam! 

Karee Dena Foust's profile image
Karee Dena Foust 
6 years ago

went with my husband to have his teeth looked at. we had insurance that the website stated they accepted. when we went in, they stated that our insurance is a type they don't accept. Paid the 19$ to get his teeth looked at. find out now, a few weeks later, that our insurance isn't the type they said it was and im feeling pretty irritated that we were basically lied to and had 20$ basically stolen. Wont be back. 

Andrea Patterson's profile image
Andrea Patterson 
6 years ago

DO NOT GO HERE. I scheduled a cleaning and didn't get a cleaning got a story I have dental problems. let me explain I have no dental issues and got a second opinion. Attorney is now involved. Apparently after discussing in a group it is a scam. seems like everyone that goes here must have a dental disease. 🙄 

Frequently asked questions about Aspen Dental - Oak Ridge, TN

How is Aspen Dental - Oak Ridge, TN rated?

Aspen Dental - Oak Ridge, TN has a 4.1 star rating with 1,153 reviews. 

When is Aspen Dental - Oak Ridge, TN open?

Aspen Dental - Oak Ridge, TN is closed now. It will open at 8:00 a.m.