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Aspen Dental - Oxford, AL
- Oxford, AL
About this business
Location details
105 Oxford Exchange Blvd, Oxford, AL, 36203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 3:00 p.m. | |
| Fri | 07:30 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWent There Yesterday For My First Time, The Staff Was Great ! The Doctor's I Liked Everything About !
Business response:
I'm happy to hear that, Judy. Thanks for sharing! - Michelle, ADMI
After telling me what all I needed done and then giving me how much insurance would cover they financed me almost $3000. Then all of a sudden I didn’t need as much done and my insurance covered more than they said yet the extra money vanished and they don’t respond to emails or phone calls about it. I want that money returned since services were not completed.
Business response:
Hi James, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Michelle, ADMI
After having a cavity filled the dentist cut a hole in my cheek which later filled with air and a trip to the ER will not be back. This place is dangerous
Business response:
Hi Shelby, I'm really sorry that you didn't have a positive experience. If you would like to share more detail about your visit, I would appreciate the opportunity to talk to you: 844-296-0187 EXT 201152. - Julie, ADMI
The only thing they are worried about is money. I would not recommend Aspen Dental to my worst enemy. I should have known from the first appointment.
I have been owed $200 since August 8th, and this is December 16th. I paid for services that I intended on having, and then did not. I have made numerous calls, and NO one has called me back. I received one email, but still have not gotten my refund on money that wasn't even used.
you can't just make an appointment. you go through a call center that is not local. they over lap appointments yours gets canceled. if the call drops and you call RIGHT back your appointment is gone. it is UTTERLY ridiculous. Can not speak to anyone in Oxford.
spent 4+ hours in the office waiting, while the girls behind the desk braided each others hair. I was told I had issues with my gums when I dont, and was told to make another appointment to have one wisdom tooth removed that was broken. (the appointment was for the wisdom tooth) then once I left I realized the dentist did not sign the prescription I was given so I was unable to get it filled. I called them and was basically told sorry not their problem I should have checked it before I left.
Business response:
I'm sorry you didn’t have a positive experience, Aundrea. Patient satisfaction is very important to Aspen Dental practices, and I would really appreciate the opportunity to speak with you. If you would like, you can call me directly at 844-296-0187 EXT 201152. - Julie, ADMI
Is there a way to get in touch with the office? I keep getting a recording that says to call during regular hours. and I am calling during regular hours.
Business response:
Aleah, I'm sorry you're having a hard time reaching the office. I can assist you. Please call 844-296-0187 and we can help you reach the office. Thank you, Julie- ADMI
Waited 3 hours past my appointment time to be seen then the hygienist and dentist both seemed uncaring and rushed in and out. Very unhappy with the “care” I received.
Business response:
I'm so sorry to hear that, Renae. Everyone should feel comfortable at an Aspen Dental practice. Please let our Patient Satisfaction team know about the experience you had with the staff so they can help address your concerns. You can reach them directly at 1-844-296-0187. - Emily, ADMI
Frequently asked questions about Aspen Dental - Oxford, AL
How is Aspen Dental - Oxford, AL rated?
Aspen Dental - Oxford, AL has a 4.1 star rating with 1,416 reviews.
When is Aspen Dental - Oxford, AL open?
Aspen Dental - Oxford, AL is closed now. It will open at 7:30 a.m.