Aspen Dental - Smyrna, TN's cover image

This profile has been claimed by the business owner or representative.

Aspen Dental - Smyrna, TN

3.8
  • Smyrna, TN

About this business

Location details

440 Sam Ridley Pkwy W Ste 140, Smyrna, TN, 37167, United States

Get directions
WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 11:00 a.m.
Sat08:00 a.m. to 1:00 p.m.
SunClosed
3.81,054 reviews
Rhonda Trent's profile image
Rhonda Trent 
7 years ago

I had a very bad visit and will NOT recommend Aspen to anyone! 

Business response:

I am so sorry to hear this, Rhonda. We value your feedback. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI 

Deandre Durham's profile image
Deandre Durham 
7 years ago

Service was absolutely horrible I was advised to take pills I told them would not work yet and still.I was given whatever they wanted to push on me..I did not take any advice or pills from them and I will not go back 

Sherrie Upton's profile image
Sherrie Upton 
7 years ago

Went in with an abcess.. Found after xrays it was a root tip left from a pulled tooth.. I had the exam by hygenist and dentist for partials.. No concern was made toward my excruciating pain I was enduring from my jaw and a knot under my tongue. I was poked and gaged for a plan.. Little did i know i had a cavity under a crown and it was explored with the same tool she measurements were made with. Three days after taking penicillin for the abcess with no pain medication prescribed anothee knot formed under my eye on opposite s... read more

Hatchett Kevin's profile image
Hatchett Kevin 
7 years ago

I expected to have my dental issues met this morning. I arrived at the Hermitage , TN (off Leb Pike & OHB) 8am in pain and 2 hrs latter I still had not received cost information or treatment for my ailing tooth. Moreover, staff appeared to be more interested in UPSELLING instead of addressing my issue Please advise it this is customary. Thanks 

Tom Schreck's profile image
Tom Schreck 
7 years ago

first time I went to Aspen, it was a great experance, the staff and dentist were first rate, really the dentist should have her own office, shes that good, this time , it was uncomfortable, and VERY EXPENSIVE, ok, I know I need work, so anyway, we get down to there "package", well long story short, the more I talked to the dentist, the more uncomfortable I got, so I asked for a refund, as I had paid half up front, office Manger said he ran the refund over 3K , I dont see it, they had there money in 5 minutes,, I should ... read more

Joyce Sims-Martin's profile image
Joyce Sims-Martin 
7 years ago

Appointment 30 minutes late followed by Hygienist kept leaving room...they took X-rays after my cleaning which was very uncomfortable 

Business response:

I am sorry to hear this Joyce, I will certainly pass this information along to management, Please call me at (315) 454-6000 ext. 201526, at your convenience to discuss further. — Kelly, ADMI 

Debbie Watson Kaylor's profile image
Debbie Watson Kaylor 
7 years ago

Oh what a month since I got my veneers, already had one fall out...More to come. 

Melissa Lee's profile image
Melissa Lee 
7 years ago

They were friendly an very helpful , got me set up in No time... 

Business response:

That's great to hear, Melissa! I will be sure to pass it along! Tammy ADMI 

Mina Ibrahim's profile image
Mina Ibrahim 
7 years ago

They take so long. They will tell you are things over the phone that are not true. It was very bad experience and I will never go back again 

Business response:

Hi Mina, I am sorry to hear about your experience. Patient satisfaction is very important to Aspen Dental practices. Please call me at 315-454-6000 ext. 201526, so I can help address your concerns. Thank you — Kelly, ADMI 

Frequently asked questions about Aspen Dental - Smyrna, TN

How is Aspen Dental - Smyrna, TN rated?

Aspen Dental - Smyrna, TN has a 3.8 star rating with 1,054 reviews. 

When is Aspen Dental - Smyrna, TN open?

Aspen Dental - Smyrna, TN is closed now. It will open at 8:00 a.m.