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Auburn Gate
- Apartments
- Auburn Hills, MI
About this business
Location details
100 Lake Village Blvd, Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
A lot of work to be done One of the main reasons I chose Auburn Gate was the availability of enclosed carports. When I signed my lease the woman said there was 1 garage available and that I'd be 1st on the list to get it.... well that was a year and a half ago! I stop into the front office every couple months to inquire about the garage and I get the same generic response. One time I even talked to the woman who was taking care of assigning garages and she said "I'd be taken care of next", this was about 5 months ago. Normal... read more
Business response:
Though we're sorry to hear that parking has been a source of frustration for you, we appreciate you bringing your concerns to our attention. We will certainly take your valuable feedback into consideration moving forward. We do apologize for any miscommunication you've experienced regarding renting a garage and would be happy to speak with you about their availability. Please feel free to reach out to us here in the office at your convenience. Thank you.
Verified Renter As of now, I think Auburn Gate management sucks big time. Not resolving a valid request with a truthful & prompt explanation is insulting. I also think a couple of the maintenance workers here are lazy with little to no pride in a job well done.
Verified Renter Overpriced, underperforming, inept maintenance staff and management is made up of pathological liars. Not worth what is charged.
Verified Renter Nice apartment but upkeep and maintenance is like pulling teeth just to get something fixed.
Verified Renter Needs improvements. To many issues for the cost. Not resort quality as advertised.
Verified Renter JUST SAY NO! Depending upon where your apartment is located will equal the community's degree of concern for maintenance issues. The further back in the complex, the less service. Don't worry, they have you on a 'list' where nothing happens.
Avoid at all cost Avoid this place at all costs! I have lived here since September 2017 and can not wait until my lease is up: 1. I was promised a garage when I signed my lease, it took me until February of 2018 to get an apartment after I made dozens of complaints and requests. 2. The trash is constantly overflowing and disgusting. 3. It's not safe! there is an opening in the fencing near our apartment which leads to strange people coming by our apartment and stealing our stuff and nothing has been done to fix the fence eve... read more
Don't bother if you actually want to park The biggest problem with this complex is the massive lack of parking. They do a horrific job of snow removal and I've never been able to figure out who actually has a garage because it sure doesn't seem to be any of the people renting.
Business response:
Hi, Brian. Though we're sorry to hear that parking has been a source of frustration for you, we appreciate you taking the time to share your feedback with us. The satisfaction of our residents is important to us and we will utilize your comments moving forward to help us address this issue. Our Property Manager will be contacting you directly to discuss your concerns and looks forward to speaking with you.
Where to start... Apartments.com apparently has very short character limits, so I'm gonna make this brief. I've had several issues with this place over the years. Lack of parking, garbage (one dumpster for the entire complex, but no worries, management is ALWAYS! working on fixing that), traffic (unless you live at the mall this location is highly over-rated), office mistakes; They tried to charge an impossible NSF-fee to my account, then later tried re-branded it as a "utility charge". and they towed my car with out my know... read more
Business response:
Hi, Kelsey. We're very sorry to hear that your experience with our community has been anything less than positive. We do apologize for any inconveniences that you've encountered however, our current team is committed to providing exceptional service at every opportunity. We would be more than happy to answer any questions that you may have about your account and home and offer you as much assistance as possible in improving your stay. Please feel free to reach out to us here in the office at your convenience.
Frequently asked questions about Auburn Gate
How is Auburn Gate rated?
Auburn Gate has a 3.9 star rating with 956 reviews.
When is Auburn Gate open?
Auburn Gate is closed now. It will open at 12:00 p.m.