AUTOPAY

Anonymous 

on Creditkarma

9 years ago

STOP LOOKING-THIS IS YOUR AUTO LENDER!!! In July 2016 I contacted AUTOPAY for financing of a Dodge Ram Laramie Limited I found online and was fortunate to have Tyler Zandstra as my loan consultant. What an amazing guy…we need to clone him! If you Google the terms: “professional, affable, courteous, thorough, communicative and proactive” I’m pretty certain Tyler’s photo will come up. This guy sets the bar so high other lenders need to rent a plane to see it. I cannot remember ever appreciating or respecting a representative m... read more

Anonymous 

on Creditkarma

9 years ago

Autopay was great. Autopay was great in getting my auto refinanced as quickly as possible. 

JonW2810 

on Creditkarma

9 years ago

Amazing Service. I had my truck finance through Toyota and was paying way too much in interest. I decided to apply for refinancing through AutoPay. My first interaction was with Chris who was very kind and was able to answer all of my initial questions. I was then directed to Max Steele who processed my loan application and dealt with the credit union on my behalf. Not only was Max Knowedgeable throughout the process, he was also very personable and I could tell he genuinely wanted to find the best deal for me. Other than th... read more

paust1 

on Creditkarma

9 years ago

excellent customer service. I applied for a loan with Autopay and my agent Mindy Lujan did a fantastic job. She followed up with me every day and made sure it was processed in a timely manner. I bought a car out of state and Mindy handled everything with the dealership very professional. I was even able to reach her after hours. All over all it was a great experience thanks to the agent who went the extra mile. 

Credit Karma Member 

on Creditkarma

3 weeks ago

Absolute classic bait and switch. Complete bait and switch. They claimed one thing and then tried to push me to a longer loan with a HIGHER APR and a down payment. I only applied because CK claimed this was a better loan than my current one. Credit Karma should remove them from their lending list. 

Credit Karma Member 

on Creditkarma

4 weeks ago

Crickets Complete waste of time and a needless credit pull .. submit app from the credit karma link ,they will quickly say lender approved and you upload documents and then will be back burnered because the person handling your loan will never be available no matter when you call and voicemail,texts and emails go unanswered...almost like credit karma as a whole is a joke along with the supposed refinancing companies they are partners with 

Credit Karma Member 

on Creditkarma

a month ago

Bait and Switch I received on April 28, 2026. Based on a pre-approval offer of 4.39% APR for a 48-month term (as shown in the attached documentation), I consented to a hard credit inquiry to finalize the application. However, after the inquiry was performed, the final offer provided was a 6% interest rate over an 82-month term. This is a significant departure from the original terms and constitutes a clear misrepresentation of the available rates used to solicit my personal credit data. Made formal complaint on BBB-The Savin... read more

Credit Karma Member 

on Creditkarma

a month ago

Useless Absolutely useless. I filled out the app with my desired term and re-fi amount. After a hard credit pull, I was advised that I was approved by a lender. However, no details would be posted to the portal for me to review. Scott Buss continued to play phone tag but refused my request both via email and voicemail to send me the numbers for review, either via email or posted to the "secure" portal. He finally cancelled my app after performing a hard credit pull. I definitely would never recommend this company to anyone 

Credit Karma Member 

on Creditkarma

2 months ago

Will not use again Misrepresentation with actual fees and intended up spending more not less. Shameful and credit score took a dive