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Avondale Nissan
- Car Dealers
- Avondale, AZ
About this business
Location details
10305 W Papago Freeway, Avondale, AZ, 85323, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Purchased first vehicle from this dealership and online advertised discounts but when I went to the dealership they did not honor all the discounts. $500 worth of discounts were not taken off and when I contacted the dealership they just dismissed me saying I didn’t qualify for the discount. They didn’t really explain why they just said you got the discounts for this and this but that was it. I would go to a different dealership if I had to do it over.
Business response:
Thank you for sharing your experience. I apologize if our communication was lacking in clarity. We strive to ensure transparency with all promotions, so please feel free to reach out if you'd like further clarification or assistance on this matter. Cory Nielsen - BDC Administrator - cnielsen@avondalenissan.com
***SCAMMERS*** In May 2024, I purchased a 2019 Nissan Altima. My mom and I were told by both the sales associate Adrian and the finance manager Alan that the car came with a 7-year 100,000 mile warranty, which would cover various issues. However, I am now finding out three months later when the axel breaks that they blatantly lied to me— THERE WAS NO WARRANTY. THEY LIED TO ME and sold me the car under false pretenses! And when I called the sales managers Adrian and Rual, they both said it was my fault for not reading the fin... read more
Business response:
Kenya, Thank you for taking the time to express your warranty concerns with our team. We understand how this could cause a level of frustration. It is important to me that your questions a properly addressed. Please contact me using the information in my signature below. Michael Hook - Service Manager - mhook@lithia.com
https://www. bbb.org/us/az/avondale/profile/new-car-dealers/avondale-nissan-1126-4000666 Terrible service, no integrity, no honesty, they don't stand behind their workmanship. Repairs were paid for that never worked. The car was returned 3 times and not repaired for over a month. Later told over $1200 of additional repairs were now needed that wete never mentioned before after 4 evaluations. Do not buy a car from here or have it serviced hete.
Business response:
Your feedback is very concerning to us. We strive for integrity and quality in our service, so it's disappointing to hear about your experience. We'd like the opportunity to make things right—please reach out to the email address in my signature below at your convenience. Thank you, Michael Hook Service Manager mhook@lithia.com
I normally don't look at reviews but thank goodness I did. I was interested in a used 2019 Hyundai Sonata SE that they have on their lot but after reading these reviews I will look elsewhere. Sounds like Avondale Nissan needs to work on customer relations first. Thank you all for post your reviews. I did not work with Frank but could not submit my review without choosing someone.
***WARNING***WARNING***WARNING***WARNING*** Please Please Please avoid this dealership! They conduct fraudulent business. They sold me a used tuck (not that it matters) that they reset the computer (ECM) on and on my commute home from AZ to CA the check engine light came on. This truck was a surprise for my son's 16th b-day to be nothing but a total disappointment. I called Avondale Nissan shortly after the purchase and got nothing but the run around. We tried from months and asked Jon Anderson (GM) and his team for help and... read more
This dealership is the lowest of car sales people. The GM is rude and appalling. They lie and do fradulent business. Take your business elsewhere. They don't stand behind anything they do. Sneaky and creeps.
Business response:
Kris, Thank you for your feedback. It's disappointing that you've been left with this impression. I would appreciate the opportunity to speak with you directly - please reach out so we can discuss further. Thank you, Jonathan Anderson - General Manager - 602-782-1801
The worst experience ever! !! Not worth the time and energy. Best to find a better one.
Business response:
Hello, Thank you for taking the time to express your feedback. I would appreciate an opportunity to gather the details of your visit. At your convenience, please contact me so that I may further assist you. Jonathan Anderson - General Manager - 602-782-1801
They let you drive off and after you put money into the car ie tint widows fill gas they want it back and say it doesn't have enough resale value. Then up sale 10,000 more for a car that has break problems n non functional radio. And no gas jus enough to get home. Sales Manager is rude and has no apathy
Business response:
Hello, I'm sorry to read about your experience. It's important for us that our customers feel valued and satisfied with their purchases. We'd like a chance to discuss this further and address any issues you're having with your vehicle - please contact me at your earliest convenience. Jonathan Anderson - General Manager - 602-782-1801
James Granger swindled me and told me my car was not fixable unless I paid 6000 dollars or traded it for a new car. I traded my car and James told me it could've been worked out much easier with my old car after he sold me the new car. I felt very manipulated and ashamed.
Business response:
Hello, James and our Avondale Nissan team are always here to help. Thank you for your kind review! We hope to serve you again in the future.
Frequently asked questions about Avondale Nissan
How is Avondale Nissan rated?
Avondale Nissan has a 4.4 star rating with 4,934 reviews.
When is Avondale Nissan open?
Avondale Nissan is open now. It will close at 9:00 p.m.