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Avondale Nissan
- Car Dealers
- Avondale, AZ
About this business
Location details
10305 W Papago Freeway, Avondale, AZ, 85323, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The rating was provide because I received excellent customer Service and a very fair price on my new vehicle. I had visited 6 other dealers including Pinnacle Peak Nissan , Bell Nissan, Peoria Nissan and the service and price offered were terrible. They were not willing to negoitiate at all. Avondale was the only really interested in making a deal. They were very friendly and honest about what they could offer based on my credit rating, income and the type of rebates on the vehicle i was looking to buy. Overall it was a grea... read more
I bought eight cars from here and each deal gets better than the first one. If you want a car at a great price from a dealership that stands behind its product then this is the one for you. Go in ask for Mike portugal, or Mike Little and you too will be a customer for life. Glad to do business with you guys thanks for everything.
They threw away my property, threatened unauthorized fees, and only paid after an Attorney General complaint.
I would very much like to say that Avondale Nissan is a decent dealership with integrity. Unfortunately, that is not the case. My 20 year old daughter is in Phoenix for an internship. Her car completely died unexpectedly (despite just having been fully serviced and cleared for the trip). With only one day to shop, her budget not being the highest, we went in search of a vehicle. We saw some terrible vehicles. The best one we saw, with 24 pages of carfax history, was at Avondale Nissan. It was not my daughter’s first choice, ... read more
1 star. I am leaving this review to protect other buyers, specifically women and parents who may feel rushed or intimidated in a finance office. We came in with a clear budget and communicated from the start that we needed the lowest possible price. What followed was a transaction that was neither transparent nor honest. Our salesperson presented tint and a car alarm system as standard features already on the vehicle. They were never identified as optional add-ons we could accept or decline. At every other dealership I have ... read more
Business response:
Hi Sabina, thank you for sharing your feedback. We take your concerns seriously and want to ensure they are fully addressed. Please contact me at your convenience so we can work towards a resolution. Thank you. Cory Nielsen - BDC Administrator - cnielsen@avondalenissan.com
They are not honest, they are rude they hide problems and lie that it's good. They increase the price during paperwork and don't tell you, you have to read it carefully. Don't trust them or Lithia their corporate
Business response:
Hello, I regret that your experience left you feeling this way. We work to ensure all details are clearly communicated and that our customers feel respected throughout the process. I’d appreciate the opportunity to learn more about your visit and address your concerns directly. Please contact me at cnielsen@avondalenissan.com at your convenience. Cory Nielsen BDC Administrator cnielsen@avondalenissan.com
Not disclosing fees in the correct way. Basically selling customers products and services that they didn’t know or want. Over charging and not disclosing fees. These actions represented a serious Lack of transparency, deceptive sales practices and overall failure of Customer Service.
Business response:
Hello Elizabeth, Thank you for sharing your feedback. All contracts and associated items, including accessories and optional products, are itemized within the purchase agreement and require customer authorization prior to completion. If there are specific line items you would like reviewed, I would be glad to go over the documentation with you to ensure clarity. Open discussion is the best way to address concerns and ensure expectations are aligned. Please reach out to me at cnielsen@avondalenissan.com so we can coordinate a... read more
One of the worst places I have ever dealt with. Bought a 2022 Altima that apparently was perfectly fine no issues and few hours out of the lot, the car has a hard time starting. Sometimes the car wouldn’t turn over the first time! Frustrated, I was then speaking with Corey N. who assured me they were going to fix it (never happened). I had this brought in THREE separate times for the SAME problem and they told me NO ONE KNOWS HOW TO FIX IT. At the time, it was in the shop more than it was drive by me. Then Corey doesn’t comm... read more
Business response:
Hello, Thank you for taking the time to share your experience. I want to clarify the steps we took regarding the concern you reported with your 2022 Altima. When the hesitation on startup was initially brought to our attention, our team diagnosed low engine compression and replaced the engine at no charge to you. This was done to fully address the issue. Afterward, you reported that the concern persisted. Our service team was unable to duplicate the issue during your follow-up visit. We recommended that you bring the vehicle... read more
Service staff was great. Just wish AC would finally be fixed after 5 visits over nearly 2 years and 4 deductibles for same problem
Business response:
Thank you for sharing your feedback. While we’re glad to hear our service staff has taken good care of you, we also understand your frustration with the ongoing issue with your AC. This is certainly not the experience we want for our valued guests. At your convenience, please reach out to us directly using the contact information below so we can review your situation and work toward a lasting solution. Thank you, Shelby Williams - Service Manager - (602) 782-1730
Frequently asked questions about Avondale Nissan
How is Avondale Nissan rated?
Avondale Nissan has a 4.4 star rating with 5,083 reviews.
When is Avondale Nissan open?
Avondale Nissan is closed now. It will open at 10:00 a.m.