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Avondale Nissan
- Car Dealers
- Avondale, AZ
About this business
Location details
10305 W Papago Freeway, Avondale, AZ, 85323, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
mike hook the crook did his best to stand for the man (claimed he was highest authority to speak to) for a vehicle they cant back up. had it less than a year with extended warranty an they want 650 to troubleshoot a mass air flow sensor from a code po717 i can get that part at autozone for 100 bucks an to trouble shoot a warranty covered vehicle they want to charge~~?
Business response:
Hi Chris, We regret to hear there have been diagnostic issues with your vehicle. We can assure you our team always strives to provide the best pricing possible for service. I would like to personally discuss your concerns about your recent experience. When the time allows, please contact me so we can work toward providing a positive solution. Anthony Valencia 602-782-1722 Service Manager
My son made his fist vehicle purchase from Avondale Nissan as the we bought him was starting to have a lot of mechanical problems. Almost as soon as we got the vehicle home we started having problems. He has had it for 8 months and it has been in the shop 7 times (it is currently in the shop) and he has spent close to $4,000.00 in repairs. The last time we took it to Avondale Nissan, not only was the problem misdiagnosed but the service guy said about the care we purchased from them just a few months prior "do yourself a fav... read more
Do yourself a favor and buy somewhere else. . Drive right past this place because if you buy a car from them you wont be able to drive at all! My son bought a used vehicle from them and has had NOTHING but problems and has only has it 8 months. Managment won't call him back and their own service guy told him to get rid of the car.. he works at THE PLACE HE BOUGHT IT. Horrible customer service or care for customer situations. I leave no stars because they deserve NONE.
Due to a 2014 BMW X1 rear brake warning in the dashboard, I went to Avondale Nissan to fix the issue. On 30 April. Mr. David Quarnstrom attended to me and assured the problem could be fixed. However, end of day, only brake rotors were resurfaced, and brake pads replaced and was told to go to BMW to replace the brake sensors to completely solve the problem. On 2 April, personally went to Avondale Nissan and Mr. Rick told me will follow up the issue. On 5 April, I enquired through internet about the overdue issue and Mr. Rick ... read more
I’m 19 and from Minnesota. James Coppola sold me a vehicle and my battery started on fire on the highway keep in mind this happened in Arizona and my family is all the way in Minnesota I’m a student. I’ve tried calling Nissan for any help at all and I can barely even speak with a phone rep. I’ve left numerous voicemails explaining the situation and a call back number with no call back at all. I feared that my car could have blown up and I’m lucky to be alive. HORRIBLE HORRIBLE BUSINESS.
Business response:
Hi Isabel, We are thankful you are safe and apologize for the inconvenience you have encountered. Your frustration is understandable and this feedback will help us improve. Please contact General Sales Manager Frank Kuna at 602-782-1831 so we discuss this matter further.
"After 4 purchases/leases I'm sorry to say they're likely..." After 4 purchases/leases I'm sorry to say they're likely my last. Your $5,000.00 "over sticker" pricing has cost you a loyal (Nissan-Infiniti as a brand and Avondale Nissan as a dealer). That said, I've always enjoyed dealing with Trudy Varin, but a positive relationship with an excellent sales representative does not make up for, what I would refer to as, predatory & arbitrary pricing.
"Sales rep James lied & will say anything to make a sale,..." Sales rep James lied & will say anything to make a sale, make sure you get 2 keys with purchase. Worst experience ever. Management just as bad. Never refer anyone
"If you think that putting in the system that I missed my..." If you think that putting in the system that I missed my appointment so I don’t get a survey email it will stop me to rate the HORRIBLE SERVICE YOU PROVIDED you are wrong Adam Soto. You charged for a service that you don’t provide. 180 bucks for oil exchange, car wash, tire rotation, and an “expert recommendation”. The only thing that I got for my car was the oil exchange, but not car wash, you didn’t mention anything about my tires not even any recommendation or ... read more
"STAY AWAY! The Service department LOST my rental car!" On 8/8/2018 I took my 2018 Rogue in to have the driver side window repaired for the 3rd time. When I'm driving I can hear wind coming in the window even though it's rolled up. On June 19, 2018 I took my car in for the same problem and I was assigned to Blair Hummel as my service advisor, When I was notified that my car was ready for pickup my fiancé went to get it and Blair told him that if the problem occurs again it wouldn't be covered under warranty because it's obvi... read more
Business response:
Thank you for taking your time to explain your issues with Frank Kuna, General Manager yesterday. Please feel free to contact Frank at 623 907 5020 if you feel you would like to discuss more with him.
Frequently asked questions about Avondale Nissan
How is Avondale Nissan rated?
Avondale Nissan has a 4.4 star rating with 4,934 reviews.
When is Avondale Nissan open?
Avondale Nissan is open now. It will close at 9:00 p.m.