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10305 W Papago Freeway, Avondale, AZ, 85323, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
This was one of the best car buying experiences I have had. The salesman, Josh Hill, was knowledgeable and extremely helpful without pressure. Being fairly new to the valley, it is good to know that there is a quality Nissan dealer close to my home. I was also very pleased with the service department and George, my service rep. I strongly recommend this dealership.
This is a portion of a letter I wrote to the manager after our experience with this dealership. I wanted to thank you and your staff for helping my wife (Stephanie) find the car that she needed at the price that fit our budget. As a service member currently serving in Iraq, one of my fears is that I cannot be with my family during all of the daily decisions that take place. Obviously, buying a car after ours was totaled in a wreck is a major decision and one that my wife was not looking forward to. You and your staff were he... read more
Thanks for making the experience of buying a new car not the stressful,horrible nightmare of the past..appreciate that! Not only did I purchase a new Pathfinder, but my Armada was bought from me and that another issue I did not have to then deal with in selling it. I love Nissan autos and have been happy driving them for years!!! I love my new car and am happy we bought it!!!!
The rating was provide because I received excellent customer Service and a very fair price on my new vehicle. I had visited 6 other dealers including Pinnacle Peak Nissan , Bell Nissan, Peoria Nissan and the service and price offered were terrible. They were not willing to negoitiate at all. Avondale was the only really interested in making a deal. They were very friendly and honest about what they could offer based on my credit rating, income and the type of rebates on the vehicle i was looking to buy. Overall it was a grea... read more
I bought eight cars from here and each deal gets better than the first one. If you want a car at a great price from a dealership that stands behind its product then this is the one for you. Go in ask for Mike portugal, or Mike Little and you too will be a customer for life. Glad to do business with you guys thanks for everything.
I would very much like to say that Avondale Nissan is a decent dealership with integrity. Unfortunately, that is not the case. My 20 year old daughter is in Phoenix for an internship. Her car completely died unexpectedly (despite just having been fully serviced and cleared for the trip). With only one day to shop, her budget not being the highest, we went in search of a vehicle. We saw some terrible vehicles. The best one we saw, with 24 pages of carfax history, was at Avondale Nissan. It was not my daughter’s first choice, ... read more
1 star. I am leaving this review to protect other buyers, specifically women and parents who may feel rushed or intimidated in a finance office. We came in with a clear budget and communicated from the start that we needed the lowest possible price. What followed was a transaction that was neither transparent nor honest. Our salesperson presented tint and a car alarm system as standard features already on the vehicle. They were never identified as optional add-ons we could accept or decline. At every other dealership I have ... read more
Business response:
Hi Sabina, thank you for sharing your feedback. We take your concerns seriously and want to ensure they are fully addressed. Please contact me at your convenience so we can work towards a resolution. Thank you. Cory Nielsen - BDC Administrator - cnielsen@avondalenissan.com
They are not honest, they are rude they hide problems and lie that it's good. They increase the price during paperwork and don't tell you, you have to read it carefully. Don't trust them or Lithia their corporate
Business response:
Hello, I regret that your experience left you feeling this way. We work to ensure all details are clearly communicated and that our customers feel respected throughout the process. I’d appreciate the opportunity to learn more about your visit and address your concerns directly. Please contact me at cnielsen@avondalenissan.com at your convenience. Cory Nielsen BDC Administrator cnielsen@avondalenissan.com
Not disclosing fees in the correct way. Basically selling customers products and services that they didn’t know or want. Over charging and not disclosing fees. These actions represented a serious Lack of transparency, deceptive sales practices and overall failure of Customer Service.
Business response:
Hello Elizabeth, Thank you for sharing your feedback. All contracts and associated items, including accessories and optional products, are itemized within the purchase agreement and require customer authorization prior to completion. If there are specific line items you would like reviewed, I would be glad to go over the documentation with you to ensure clarity. Open discussion is the best way to address concerns and ensure expectations are aligned. Please reach out to me at cnielsen@avondalenissan.com so we can coordinate a... read more
Avondale Nissan has a 4.4 star rating with 4,934 reviews.
Avondale Nissan is open now. It will close at 9:00 p.m.