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Back Be Nimble
- Medical Supplies
About this business
Very friendly owner and am American Company. I recommend Back be Nimble. Very reputable business
The functionality was fine, I found what i was looking for and seemed to be a good price. But since you asked, I would strongly recommend a website and possible brand redesign. The website looks a bit dated, which can degrade customer confidence. This suggestion is coming from my prior career in technology for both AOL and Dell, where I worked as a graphic designer, web designer, art director and user experience expert.
Business response:
Yes, you are so right and we definitely agree. Back Be Nimble was actually one of the first 5 ecommerce websites in the world, we created the first shopping cart that we are still utilizing. Although our site is functional and educational as it relates to our products, it certain is "dated" looking and needs a facelift. As it stand we do have a high bounce rate as some visitors wonder if we are still active. Thanks so much for the valuable feedback. We greatly appreciate that as well as your order with us. Be Well, Dr. Brad
website is fine. there is no account to track things but it is simple like back in the day.
Business response:
Chris, we must agree that our website is simple and lacks a tracking feature. Our website was one of the first few ecommerce websites, starting in 1994 and we are still using the platform we created back then. FYI, we're working on a beautiful new rendering of the website, yet still retaining the simple functionality and detailed product information. As far as the tracking goes, the cushion you ordered shipped via USPS and you should have received an email directly from USPS.com containing the tracking info. Please accept my... read more
I found your check out process confusing. I have no idea when my product is going to arrive. My receipt shows that I ordered one gel insole but I ordered three - the total cost certainly suggests I should expect 3 insoles. Disappointed there was no discounted shipping costs for orders over $100
Business response:
When we look at your order confirmation we see that you ordered 5 pair of the woman's gel massaging insoles, yet in your comments you mention the receipt showing only "1" and you indicated that you ordered 3 of them. What your receipt shows is as follows: (Please note the Qty is 5 with the unit price being $24.50?). The Quantity of 1 above that indicated that you ordered one product of a certain size and then below that are the details showing 5 of the small(S). I understand how that may have been confusing and apologize for... read more
Che king out took a minute to figure out the steps
Business response:
Thank you for your feedback regarding the checkout process on Back Be Nimble. I'm sorry you had some difficulty figuring out the checkout but glad you were successful. Please don't ever hesitate to give us a call should you need any help in the future. We can always take your order by phone if need be. Happy New Year and Be Well, Dr. Brad
Found the nice big heat pad my baby wanted !
Business response:
We're so glad to hear that you found what you needed in our Grampa's Garden Heat Pack line. May your holiday season be blessed with wellness and family harmony! Be Well, Dr. Brad
Very easy to use website. Simple and straightforward.
Business response:
So glad to hear that you found our BackBeNimble.com website user friendly and simple to use. Thanks so much for your purchase with us. Have Blessed Holiday Season and Be Well, Dr. Brad
Very self-explanatory. Appreciated the use of use and I can't wait to try these insoles! Dealing with bad foot pain, so hoping these work.
Business response:
We certainly appreciate your purchase of our Original Liquid Gel Massaging Insoles. They have been one of our most popular products for 30 yrs. We hope you get some beneficial relief. Some folks will also but these on top of of their orthotics for even greater benefit, so we often pair them with our Superfeet Orthotic Insoles seen here: https://www.backbenimble.com/superfeet-blue.htm Have a Blessed Holiday Season and Be Well, Dr. Brad
easy to use
Business response:
Joe, we're so glad you found our www.BackBeNimble.com website easy to use and greatly appreciate the positive feedback and order you placed with us. Be Well and have a blessed Christmas and Holiday Season
Frequently asked questions about Back Be Nimble
How is Back Be Nimble rated?
Back Be Nimble has a 4.6 star rating with 189 reviews.
When is Back Be Nimble open?
Back Be Nimble is open now. It is open 24/7.