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Baton Rouge Telco Federal Credit Union
- Finance
- Hammond, LA
About this business
ABOUT Founded on the idea of “People Helping People”, we are committed to offering our members competitive rates, quality services, and excellent personal service. Baton Rouge Telco Federal Credit Union was chartered more than 80 years ago to serve the employees of Southern Bell Telephone and Telegraph company. Since then, we’ve expanded our membership to include anyone who lives, works, or attends school in a ten parish region (Ascension, East Baton Rouge, East Feliciana, Iberville, Livingston, Pointe Coupee, Saint Helena... read more
Location details
1115 W University Ave, Hammond, LA, 70401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very helpful and quick. Thank y’all!
We had a great experience with Kerra Starkey. She went above and beyond to help us.
Kerra Starkey is always my go to Customer Service agent. She’s upfront and honest if she’s able to assist or not. Transparency like that is rare these days.
My experience was great. Kerra was incredibly efficient, professional, and knowledgeable. She made the loan process a breeze.
Kerra, was very willing to help me, very informative, super nice and kind. If i need any help with financing or any application, she goes the extra mile to see all possibilities, very helpful! She returns calls within a timely manner.
Kerra was absolutely fantastic. I called and sat on hold for a while, then decided to try the “chat” feature and that worked fine until the “connection was lost”. I was frustrated and called back and was connected to Kerra. She was able to quickly answer all of my questions. It’s so refreshing to see that customer service is not dead. It’s rare, but definitely not dead. We have been members for some time and have been completely happy with all of the representatives that we meet and have the pleasure of speaking with. ... read more
Kerra is the absolute best. She did great work! We told her what we wanted and she was able to make it happen! Highly recommend going to see her!!
Wonderful and very friendly service. Will do additional business in the future. Will also tell my friends and family.
I went in for a consolidation loan and Ms. Starkey provided excellent service. Within one business day she called me and got everything handled. This was stress free! Love being a Telco member!
Frequently asked questions about Baton Rouge Telco Federal Credit Union
How is Baton Rouge Telco Federal Credit Union rated?
Baton Rouge Telco Federal Credit Union has a 5 star rating with 429 reviews.
When is Baton Rouge Telco Federal Credit Union open?
Baton Rouge Telco Federal Credit Union is closed now. It will open at 8:00 a.m.