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Bernie & Phyl's Furniture

4.9

About this business

Bernie & Phyl s Furniture is one of the largest privately owned furniture retailers in Massachusetts, employing more than 450 people. The company has grown from a small storefront into one of the fastest growing furniture companies in the state with five stores in Massachusetts, including one in Braintree, Mass., and another in New Hampshire. Furniture Today has listed Bernie & Phyl s as one of the top 100 United States furniture stores. It offers a range of products in different categories such as formal dining room sets, c... read more

Location details

308 E Main St, Norton, MA, 02766, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9334 reviews
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Barbara M's profile image
Barbara M 
3 years ago

Had a great experience a mattress today. *** was wonderful to deal with and really knew his stuff. I will be telling family members how wonderful it was to deal with *** and *********************. I would recommend this store to everyone. 

Charles R's profile image
Charles R 
3 years ago

Found a chair that fits me; ***** was helpful, efficient and personable; price was reasonable. What more could you ask for? 

Susan W's profile image
Susan W 
3 years ago

Hahaha! My husband equates shopping to chewing on glass so you can imagine how often we go together. Today we were out and I said I really want a new couch to match our new chair He said if you can do it in 15 minutes its a deal You better believe I can do it. I think I tried out about 8 couches to see how comfortable they were and to check the fabric. I picked one out in 10 minutes, grabbed a salesperson, passed him my debit card and the deal was done. Now that is service and Im so happy! Thanks for your great selection and... read more

Debi H's profile image
Debi H 
3 years ago

This is the second time I shopped at the ************** store and once again walked away extremely satisfied. Took a little extra to plan a third purchase. Friendly, helpful, and didnt feel like I was in a pressure cooker with an on -slaught of sales personnel. Thank You for the wonderful experience. 

June F's profile image
June F 
3 years ago

We recently went to ************************* to purchase some living room furniture. We were pleasantly surprised. We were greeted by ****** *. She was amazing! She directed us to the specific locations where the items of our interest were located. She followed us through the store, but at a distance in case we had questions - she didn't hover over us to make a sale and there was no pressure.We did of course have questions, and she was readily available with answers to all of them. She was knowledgeable, pleasant and a joy ... read more

Kathy D's profile image
Kathy D 
3 years ago

Quick and easy over the phone order!****** excellent customer service! ******** in less than two weeks...outstanding!! 

Erica B's profile image
Erica B 
3 years ago

***** was incredibly helpful throughout the process. He was considerate and willing to find out the answers to my questions. I comfortably placed an order with him without ever coming to the store. Everything was done over the phone. Very convenient. Thank you. 

David H's profile image
David H 
3 years ago

The ****** store had what we were looking for at a reasonable cost. The sales staff were very good at leaving us alone when were were deciding what we wanted, but were available quickly when we were ready to purchase. *** was very helpful explaining delivery and how long it would be before delivery. He did suggest some add-ons, but in a low pressure way. All in all, we were very happy with our experience so far. 

Eleanor W's profile image
Eleanor W 
3 years ago

Looking for a mattress and wanted delivery into the house and removal of old mattress. ******* atmosphere in the store - no sales person hovering and trying to influence. All my questions were answered, no pressure to buy the more expensive product. *** given a pillow and told to try as many mattresses as I wished, which I did. ******** was knowledgable, friendly, low key and very easy to work with. He told me the pros and cons of each mattress that tried. I found the best mattress for me - spent more than I had planned, but... read more

Frequently asked questions about Bernie & Phyl's Furniture

How is Bernie & Phyl's Furniture rated?

Bernie & Phyl's Furniture has a 4.9 star rating with 334 reviews. 

When is Bernie & Phyl's Furniture open?

Bernie & Phyl's Furniture is closed now. It will open on Monday at 9:00 a.m.