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Better Mortgage

4.4

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Location details

3 World Trade Center 59th Floor, New York, NY, 10007, United States

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4.46,694 reviews
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Brenden F's profile image
Brenden F 
4 years ago

The best in the market. Extremely transparent, simple and almost completely automated. Great rates too! Amazing experience. 

Business response:

Thank you *******! 

Ryan N's profile image
Ryan N 
4 years ago

Great customer service! From rate lock to closing this was the quickest and easiest refinancing I've ever experienced. No complaints! 

Business response:

Thanks ****! 

William N's profile image
William N 
4 years ago

Very satisfied. I applied for and received a great rate - and was hesitant to believe it would work out, but it did work out just as promised. While the web-based approach is different and not for everyone, they did insert a good mount of human interaction, so you never felt like you were without a human for questions. My only warning is that this product seems very geared towards people who are computer literate and fit neatly into the mortgage approval box - W-2 employee, longevity at current job, good credit scores, good ... read more

Business response:

Thank you *******! 

Anil K's profile image
Anil K 
4 years ago

Amazing service. Very helpful customer service. All my questions were clarified. 

Joseph B's profile image
Joseph B 
4 years ago

The team at Better Mortgage was easy to work with. I had many issue come up as we worked thru the process, but we were able to reach a path forward each time without delay to keep moving forward. All of my questions were answered in a timely manner. Well organized operation. 

Thinley D's profile image
Thinley D 
4 years ago

Vindya , the closing manager was very helpful to me . She was patient and didnt mind the repeated questions I asked about loan disclosures, escrows . She answered all my questions and her reply was always quick . 

Nicholas L's profile image
Nicholas L 
4 years ago

I'm recommending Better to all my friends and family. It was incredible easy and stress free to navigate the process. Also, it didn't feel like I was dealing with an online mortgage company since their support team was so incredibly attentive and available. I had the right expert help at exactly the right times. Could t be happier 

Rami N's profile image
Rami N 
4 years ago

Very impressed with the team at Better, very good rate, AND 12 days from application to close. I had my papers in order and they had their process in order as well. Clear and timely communication (especially by email) and seamless online process. A big thank you to ***** ******* ******** ****** and ****** for all of their help.I hope the servicing process is as smooth, I have no reason to suspect otherwise from experience :) 

Beau P's profile image
Beau P 
4 years ago

Quick. Easy. All online. Just take care of your tasks and they will take care of you!!! 

Frequently asked questions about Better Mortgage

How is Better Mortgage rated?

Better Mortgage has a 4.4 star rating with 6,694 reviews. 

When is Better Mortgage open?

Better Mortgage is open now. It is open 24/7.