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3 World Trade Center 59th Floor, New York, NY, 10007, United States
Get directionsStraight forward process and one of the most hassle free loans I have ever closed.
Closing was very convenient and communication was superb. One of the easiest refi's I have ever done.
Our experience with Better Mortgage was exceptional! We got a great rate and just as important Better Mortgage provided the very best service and support during the entire process. We knew exactly where we were at every stage of the process. I would personally like to thank each team member for their professionalism and support. Closing was fast with no unexpected delays or surprises. With confidence, I highly recommend Better Mortgage to anyone looking to refinance. Thank you and keep up the great service you provide!
Very professional! Extremely helpful personnel. Done online, they tell you what they need you to scan and send. Closed in less than 30 days! Got a money out refinance. Best company to deal with, friendly and knowledgeable people. The best experience!
Jus completed my refi with Better and the service was excellent. Their rates beat every competitor and I appreciated the straightforward loan estimate sheets they provide from day 1 rather than hiding it until you've locked like other companies. They selected a title company that was cheaper than any local competitor I could find as well which was great. One area they could improve is the availability of the person they assign to your loan for each stage. I ended up just calling the main corporate number every time because I... read more
EACH TEAM MEMBER WAS personable and responsive on a DAILY BASIS through the entire process. Questions were answered promptly the next day. I did my tasks promptly each day with any uploads as needed and closed in 4 weeks! Better.com has an outstanding on-line progress and process. I am VERY PLEASED WITH THE REFINANCE RATE. I would highly recommend anyone to use them!
The are not better, they are the BEST! Best rate, best closing costs, and the best customer service. They are so efficient that I wish I could hire them to work at my company. One time I e-mailed with 4 things I wanted changed or answered about my loan. Mere minutes later, Im on their website and my loan details were already updated. Even my title company contact was impressed by the rate and terms, and she works on mortgage financing for a living. Best company ever!
They were very transparent and walked us through the process step by step. Very good company to deal with. Definitely recommend to others.
I attempted to refinance my mortgage and everything was set for the closing. The notary was not identified and we had a no show closing. I received no explanation for this and my agent was missing in action. I was then told my rate expired and to reapply. I have heard of no doc loans but never a no show closing! Stay away
Business response:
Hey *****, I'm so sorry to hear this - sending this over to our Client Success Team who will reach out to you.
Better Mortgage has a 4.4 star rating with 6,694 reviews.
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