Big City Wings

Erika Q. 

on Yelp

6 years ago

During this covid -19 pandemic there aren't any places to sit and eat so we decided for take out, I called in the order because I had heard that these wings were pretty good and hearty! Well my first experience with this place left me so disappointed! The wings had little to no meat on the bone and extremely over cooked... light seasoning like they were almost out, and only had little left to use on the bones. I cannot stress that we had heard great things about this place so to be let down like this is just utterly disappoi... read more

Trish H. 

on Yelp

6 years ago

HORRID UNSAFE EXPERIENCE!!The waiter gave my son in laws 1/2 eaten food to another party that were not acquainted at the end of our table, because he mistakenly served him the wrong food. Even after telling him it wasn't ok. He left it and they ate it to not cause a disturbanceThe GM-Allen is an extremely rude and arrogant man full of excuses!! Called Regional Director-Tod, with no reply!! WITH THE FLU AND CORONAVIRUS THIS ISN'T SAFE!!!! Should he shut down!!! I give this zero stars!! 

Tiarra K. 

on Yelp

6 years ago

Walked in was greeted by the host. I told her I wanted to sit up at the bar. The lunch rush was ending when I got there so it was a little dead. There was no bartender behind the bar. I waited 11 mins before someone came and took my drink order. I tried to search for a meal myself on what menu was up at the bar. I believe those menu was just advertising. It had to much going put on it for me to read. She asked me what I wanted to drink and told me about the special of the day. I got a 10 wings and fries basket. Half hot or b... read more

Joeseph B. 

on Yelp

6 years ago

KINGWOOD LOCATION ONLY: I've been here plenty of times, only because each time I've wanted to give them the benefit of the doubt. Pros - the staff is friendly. Cons - Wait time is RIDICULOUS. Every single time I have been here, there has been less than 5 customers but they somehow still take hours to serve your food and still manage to have 20 people on shift. I honestly dont know how they can have so many people on the clock when its ALWAYS dead. I honestly think this place is laundering money. Tonight is the last night I ... read more

Aurelia A. 

on Yelp

6 years ago

We had been to the Atascocita location and was very impressed so we decided to give this location a try. We were immediately seated and our waiter was great however the food was just okay. The wings came first and then the fries and onion rings followed shortly after. Upon arrival the wings were definitely overcooked the waffle fries tasted like they had been sitting under the lamp. we did ask for a fresh order which they immediately brought. Overall it was okay the food didnt taste as good as the one in Atascocita..We will ... read more

Ryan H. 

on Yelp

6 years ago

Im never gonna learn. I just ordered Tachos. Got home and it had pulled pork no cheese and no chili. The menu at every store, I looked, says TACHOS: Our twist on traditional Nachos served on a bed of tater tots with chili and cheese, lettuce tomato $9.50 Add Chicken or Pulled Pork $2 extra Add Egg No where does it say it comes with pulled pork. The manager, Allen , states the menu has changed and it comes with only pulled pork???? We called several location and they said it doesn't come with pulled pork unless requested. ... read more

Brooke C. 

on Yelp

6 years ago

The worst customer service I have ever experienced! They had me waiting inside for almost an hour on a to-go order that was claimed to only take 15min. Then it turns out they had it sitting instead of giving it to me. My fries were completely stale. The manager wouldn't give me a refund but new fries only. But he was treating me like I was the one being ridiculous! While his employees were laughing/smirking behind him. Never returning. 

Stuckinpodunk .. 

on Yelp

6 years ago

My wife, kids, and I walked out of here this past Saturday night after waiting for about 25 minutes with no service. The place was busy, but I'd estimate only about 70 percent of the tables were occupied. We were greeted at the door by a less than enthusiastic waitress that made no effort to hide her disdain with nary a smile or welcoming, just a quick "4?". I can't comment on the food, as that is as far as we got. After repeatedly trying to flag down staff, we walked out and got dinner elsewhere. 

Kelly W. 

on Yelp

6 years ago

Worst service EVER. -Was so bad I don't want to waste my time on this review. Just beware...you have been warned!!! Not only do the servers suck....the "managment " is even WORSE, if that tells you enough!!