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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,510 reviews
    Select a rating
    Alex Test O.'s profile image
    Alex Test O. 
    on Birdeye

    3 years ago

    HOORAY! 

    Lisa F.'s profile image
    Lisa F. 
    on Birdeye

    3 years ago

    Himanshu was helpful and courteous - he resolved my issue with professionalism and expeditiously. Thank you! 

    Alex C.'s profile image
    Alex C. 
    on Birdeye

    3 years ago

    Girish was fantastic even though i was running late to the meeting he still stuck around and helped me get everything set up! 

    Debi S.'s profile image
    Debi S. 
    on Birdeye

    3 years ago

    So convenient to have reviews in one spot to reply too! So far, the team has been great! 

    Gina S.'s profile image
    Gina S. 
    on Birdeye

    3 years ago

    The representative who helped me was extremely knowledgeable and assertive. The Instagram feature seemed to be giving us kickback and it took about 45-60 minutes to resolve. I think the team needs to add more instruction on integrating Instagram. 

    Ben S.'s profile image
    Ben S. 
    on Birdeye

    3 years ago

    Response is always very knowledgable, courteous, and prompt! 

    Alex Test O.'s profile image
    Alex Test O. 
    on Birdeye

    3 years ago

    Thank you Don and Divya! 

    Justin S.'s profile image
    Justin S. 
    on Birdeye

    3 years ago

    Fast and efficient. Side note, you may want to adjust the last question on this survey that asks about using the help center. I often submit requests to support that I know the help center doesn't assist with, yet I am forced to select how well it supported me. Maybe give the option to select n/a or add "(Leave blank, if you did not use the help center)" to the end of the statement. As an example, I had reviews manually removed from the BE platform because they were removed from the review platform (i.e. Google, Yelp). I... read more

    Alex Test O.'s profile image
    Alex Test O. 
    on Birdeye

    3 years ago

    THANK YOU BE TEAM! 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,510 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open on Monday at 9:00 a.m.