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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Srijan was not only extremely competent but diligently helped. We have been a BirdEye client at $250 a month for maybe 5 years and found a good ROI on the spend without really logging in or using the services to the fullest. Its good to see a legitimate review service that is Google SEO friendly. Anyways at first I was apprehensive when calling the call center off site it seemed, but was the total opposite as Srijan had a solid grasp of my situation and the technical things he could and could not do. After a lengthy explanat... read more
Another support ticket perfectly handled by Divya - THANK YOU!
Thank you for responding and resolving the issue so quickly! It was less than an hour. I was able to get the invoice printed out for our accountant.
i was helped out in a timely manner and all my questions were answered. However, i have a suggestion for Birdeye- Please make OPT OUT a must in all text messages. We get very angry customers sometimes, and it is easier for them to opt out by themselves, rather than yelling at us!
Girish exemplified excellent customer service. I appreciate his patience as I navigated to the appropriate sites. He made my day!
They helped solve the recurring issue quickly...I just hope the solution is a permanent one and we don't have to keep going back and forth like this.
The staff is very helpful and patient !
Rohtash B. was excellent. Very timely and professional and helped solve a connection issue.
Answered my question fully and solved the problem
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,595 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 8:00 a.m.