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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I talk to the teams quite a bit and they are always great. Thanks for your support.
Rishi has done a great job of helping us understand the Birdeye tools and implement them as appropriate for our business. He has great mastery of the platform and pulls in resources such as an API expert when needed. His customer service has been excellent and I highly recommend him. The only opportunity area I can think of is to build his knowledge of HIPAA requirements as it relates to the utilization of the platform. This has not been an issue at all for our implementation just a suggestion for further growth. Overall, Ri... read more
Thank you!
Thank you X100
Sumeet fixed the issue and even went above and beyond by pointing out related issues that were not identified in the original request.
Nidhi Verma helped me with my issue abd was kind, patient, friendly and very knowledgeable. I had a very positive experience abd can not say enough good things about Ms. Verma
great team
Thank you Ajay!!!!!
Nidhi was excellent as always. Answered all questions and solved my problem. This is a suggestion for the developers- Please figure out a way to stop sending review requests to patients who have already clicked on the link and responded. You can somehow put a code or snippet/rule in your algorithm or code and rule out those contacts who have responded. This way they won't be bombarded with reviews every time they check out. Or you could take it a step further, and if they responded with a Google review, thank them for the G... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,510 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.