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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,497 reviews
    Select a rating
    Mike B.'s profile image
    Mike B. 
    4 years ago

    Srijan was not only extremely competent but diligently helped. We have been a BirdEye client at $250 a month for maybe 5 years and found a good ROI on the spend without really logging in or using the services to the fullest. Its good to see a legitimate review service that is Google SEO friendly. Anyways at first I was apprehensive when calling the call center off site it seemed, but was the total opposite as Srijan had a solid grasp of my situation and the technical things he could and could not do. After a lengthy explanat... read more

    Amanda H.'s profile image
    Amanda H. 
    4 years ago

    Very helpful and walked me through the process every step of the way. 

    Alex Test O.'s profile image
    Alex Test O. 
    4 years ago

    Another support ticket perfectly handled by Divya - THANK YOU! 

    Vito A.'s profile image
    Vito A. 
    4 years ago

    Extremely helpful and responsive. 

    Alex Test O.'s profile image
    Alex Test O. 
    4 years ago

    Thank you Ajay!!! 

    Fizza S.'s profile image
    Fizza S. 
    4 years ago

    i was helped out in a timely manner and all my questions were answered. However, i have a suggestion for Birdeye- Please make OPT OUT a must in all text messages. We get very angry customers sometimes, and it is easier for them to opt out by themselves, rather than yelling at us! 

    Kecia S.'s profile image
    Kecia S. 
    4 years ago

    Girish exemplified excellent customer service. I appreciate his patience as I navigated to the appropriate sites. He made my day! 

    Jessica P.'s profile image
    Jessica P. 
    4 years ago

    They helped solve the recurring issue quickly...I just hope the solution is a permanent one and we don't have to keep going back and forth like this. 

    Pam V.'s profile image
    Pam V. 
    4 years ago

    Rohtash B. was excellent. Very timely and professional and helped solve a connection issue. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,497 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open at 8:00 a.m.