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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,595 reviews
    Select a rating
    Raymond V.'s profile image
    Raymond V. 
    4 years ago

    The representative helped me remove my review for replacement following a resolution with the business I reviewed. It would have been more convenient to have an edit link directly on the page the review was left on to edit. 

    Sheila Y.'s profile image
    Sheila Y. 
    4 years ago

    very helpful ! what would I do without you! 

    Alex Test O.'s profile image
    Alex Test O. 
    4 years ago

    Thank you Rohtash! 

    Wendy B.'s profile image
    Wendy B. 
    4 years ago

    The customer support has been great. 

    Erin L.'s profile image
    Erin L. 
    4 years ago

    Love the BirdEye support team, always very friendly, prompt, and effective!! :) 

    Jo U.'s profile image
    Jo U. 
    4 years ago

    I am so glad I switched to this service! Both the product and the support/training team are amazing! 

    Alex Test O.'s profile image
    Alex Test O. 
    4 years ago

    Thank you Rohtash! 

    Zoe T.'s profile image
    Zoe T. 
    4 years ago

    Arka Karmakar was the implementation specialist that I worked with. He was SO knowledgeable and patient. He always followed up when he said he would and was able to find solutions to any issue that arose. Thank you so much, Arka! As an aside, the billing process has been a pain point for us. The checks we would send to pay our invoices would take a very long time to get processed on Birdeye's end, resulting in me and my immediate supervisor getting several final notices for invoices that we had sent a check for weeks pri... read more

    Skylar K.'s profile image
    Skylar K. 
    4 years ago

    Ajay went above and beyond! He truly spent a lot of time working to ensure we resolved the issue and not only grew my appreciation for Birdeye, but also for our client! I will be recommending Birdeye to others simply because of his dedication to doing a great job! 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,595 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open at 8:00 a.m.