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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,801 reviews
    Select a rating
    Jackie W.'s profile image
    Jackie W. 
    3 years ago

    We previously used Birdeye's services and switched to a local company which we completely regretted. Since going back, our teams have had so much clarity with the tools available to us. Sean our implementation specialist is not only knowledgeable, but friendly, courteous, and INCREDIBLY hard working. There were times we felt like it would be our responsibility to fix or set something up but Sean took complete ownership and nailed it. He is a God-send! 

    Lisa B.'s profile image
    Lisa B. 
    3 years ago

    I very much appreciated the quick response and follow up by Avinash. 

    Mary N.'s profile image
    Mary N. 
    3 years ago

    Solution was applied quickly. 

    Joseph B.'s profile image
    Joseph B. 
    3 years ago

    Great job as always. 

    Ben S.'s profile image
    Ben S. 
    3 years ago

    This is a good workaround for a temporary solution, but I would much prefer having the capability of messaging employees internally as we did in Podium. 

    Yee-Yan S.'s profile image
    Yee-Yan S. 
    3 years ago

    Thank you! 

    Stacy ..'s profile image
    Stacy .. 
    3 years ago

    I called regarding the new text feature. The representative was friendly and walked me through to show me what the feature does and how it is beneficial to our firm. The level of service was above and beyond. She also was sure to check if we were still integrated with social media and I was able to fix a couple things. 

    Alex B.'s profile image
    Alex B. 
    3 years ago

    Very helpful, managed to solve my problem, and even waited on me when I took long to respond 

    Tiffany S.'s profile image
    Tiffany S. 
    3 years ago

    Fast response to my request and very kind personnel to work with made the process to get things fixed very easy. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,801 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open at 9:00 a.m.