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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,544 reviews
    Select a rating
    Karyn M.'s profile image
    Karyn M. 
    on Birdeye

    3 years ago

    Srijan Shukla did a phenomenal zoom meeting with us. First time we were able to get everything accomplished. Thanks Srijan! 

    Eric Johnson J.'s profile image
    Eric Johnson J. 
    on Birdeye

    3 years ago

    He was very attentive and knowledgeable 

    Mike M.'s profile image
    Mike M. 
    on Birdeye

    3 years ago

    helpful and followed up. Plus i should take credit for finding your issue with the apple store and your app not appearing :) 

    Miles M.'s profile image
    Miles M. 
    on Birdeye

    3 years ago

    Madhav has been awesome as well as Himanshu, thanks team! 

    Justin S.'s profile image
    Justin S. 
    on Birdeye

    3 years ago

    The support team wants the client to succeed, they know the product, and have great attitudes. 

    Justin S.'s profile image
    Justin S. 
    on Birdeye

    3 years ago

    The support representative, Roshni Kapoor, was incredible! 1) She was polite and cheerful. 2) She understands the product. 3) She encouraged feedback. 4) She mentioned other features that I may benefit from that I am already paying for. She shared these features in a genuine way. 5) She is smart, resourceful, efficient, and proactive. Ahead of time, she identified and invited another team member with another open ticket, to join our call. It was perfect. We were able to discuss both requests, closing one ticket and ma... read more

    Maria ..'s profile image
    Maria .. 
    on Birdeye

    3 years ago

    I created a ticket and had a call right away. That's impressive. I couldn't take the call and honestly forgot. Then you followed up the next business day. WOW Thats good customer service! 

    Vito A.'s profile image
    Vito A. 
    on Birdeye

    3 years ago

    Very helpful 

    Kerri A.'s profile image
    Kerri A. 
    on Birdeye

    3 years ago

    Girish was great! 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,544 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open tomorrow at 9:00 a.m.