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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Madhav has been awesome as well as Himanshu, thanks team!
Himanshu provided top-notch support! He was attentive, explained alternative resolutions, and kept me, the client, at the center. Himanshu also took additional time to review other requests that I had. Excellent representative for Birdeye.
The support representative, Roshni Kapoor, was incredible! 1) She was polite and cheerful. 2) She understands the product. 3) She encouraged feedback. 4) She mentioned other features that I may benefit from that I am already paying for. She shared these features in a genuine way. 5) She is smart, resourceful, efficient, and proactive. Ahead of time, she identified and invited another team member with another open ticket, to join our call. It was perfect. We were able to discuss both requests, closing one ticket and ma... read more
The entire team at Birdeye is professional, friendly, and knowledgeable.
Representative was quick and knew exactly how to resolve my issues
I created a ticket and had a call right away. That's impressive. I couldn't take the call and honestly forgot. Then you followed up the next business day. WOW Thats good customer service!
Nadhi was extremely knowledgeable and mannerly.
Gulshan is so knowledgeable and such a good teacher. This is my 2nd consult with him and I am very happy to have him. Excellent!
Girish was great!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,686 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.