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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,689 reviews
    Select a rating
    Marketing T.'s profile image
    Marketing T. 
    3 years ago

    The representative was very patient and helpful. 

    Kim O.'s profile image
    Kim O. 
    3 years ago

    When I use the chat feature the representative always resolves the issue. I appreciate knowing that I can use the chat feature and know that things will get resolved. 

    Colby L.'s profile image
    Colby L. 
    3 years ago

    Thanks for the awesome consistant customer support! 

    Lynn H.'s profile image
    Lynn H. 
    3 years ago

    A.J. Provided the very best customer service that I have received from Birdeye during my six years of business as a reseller! If everyone could give his level of customer service, you would be the leader in reputation management! It was the perfect support call with me as a reseller and my client on a ring central car. Cheers to AJ! 

    Heather ..'s profile image
    Heather .. 
    3 years ago

    Himanshu was very helpful. The issue was with a non-client leaving a "review" that appeared to be an ad for credit score improvement. I would have liked to find out I couldn't take care of that myself a bit easier...I searched the Support Center first! 

    Joe Z.'s profile image
    Joe Z. 
    3 years ago

    we jumped on a quick call, shared my screen and walked me through the process to get a FB connected 

    Lane H.'s profile image
    Lane H. 
    3 years ago

    Always prompt service! 

    Penny W.'s profile image
    Penny W. 
    3 years ago

    We noticed we were having issues...no reviews coming in. Insta-chatted with a representative who determined it was from a dentrix update,called us immediately, got into the server and took care of the problem. Quick Service! Thank you! 

    Kelly L.'s profile image
    Kelly L. 
    3 years ago

    needed help setting up my reviews and you all walked us through how to do it and helped me get it up and running. thanks again 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,689 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open tomorrow at 9:00 a.m.