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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm a new user with the system and did a test review - I didn't realize I wouldn't be able to remove the test. The team was extremely fast at resolving my issue. Thanks so much.
Very helpful
Zach and Taylor were amazing! Not only did they take the time to educate us on how to best create our campaigns based on the success of other clients but they took on the burden of handling any manual tasks that the platform could not yet automate. It was such a relief to feel supported throughout the process.
Nate did an exceptional job during our onboarding. Communication: Nate is an expert communicator. He knows how to be concise and still thorough in all his communications. He expertly trained our entire staff on the platform with ease. Knowledge: Nate knows the Birdeye platform like the back of his hand. At no point during any of our troubleshooting did Nate not have an answer. He is a pro on Birdeye. Through Nate's training, I feel 100% confident that I can manage the platform for our entire company. Professionalism: Nate is... read more
We have received great assistance in getting our account set up properly to send out reviews easily. More integrations would be helpful but we've had a great experience with the platform and our representatives so far.
Employees were very patient while I was trying to follow their instructions.
Very Attentive and willing to get it done.
Great Job Rob and Akhilesh!
Exceptional guidance and patience by the customer support team to make sure our agency experience was functioning top notch. Kudos to Rotash and team.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,544 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.