Birdeye - Palo Alto, CA

Mia K. 

on Birdeye

2 years ago

Zach and Taylor were amazing! Not only did they take the time to educate us on how to best create our campaigns based on the success of other clients but they took on the burden of handling any manual tasks that the platform could not yet automate. It was such a relief to feel supported throughout the process. 

Tony J. 

on Birdeye

2 years ago

We have received great assistance in getting our account set up properly to send out reviews easily. More integrations would be helpful but we've had a great experience with the platform and our representatives so far. 

Laura .. 

on Birdeye

2 years ago

Employees were very patient while I was trying to follow their instructions. 

Joseph B. 

on Birdeye

2 years ago

Very Attentive and willing to get it done. 

Robert V. 

on Birdeye

2 years ago

Great Job Rob and Akhilesh! 

Devin W. 

on Birdeye

2 years ago

professional, quick response and fix. Disappointed I paid for two months when reviews were NOT being requested automatically, however that is not an issue of the support team. 

Stephanie D. 

on Birdeye

2 years ago

Exceptional guidance and patience by the customer support team to make sure our agency experience was functioning top notch. Kudos to Rotash and team. 

Natalie T. 

on Birdeye

2 years ago

Husain was very helpful. Even though everything on our end was showing our QB integration was working, Husain reached out and let us know that we weren’t connected, and then fixed it within 10 minutes. Genuinely appreciated all his help. 

Maeve T. 

on Birdeye

2 years ago

I found birdeye support to be extremely helpful! Thank you for following up and helping us resolve this issue in a timely manner!