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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nate did an exceptional job during our onboarding. Communication: Nate is an expert communicator. He knows how to be concise and still thorough in all his communications. He expertly trained our entire staff on the platform with ease. Knowledge: Nate knows the Birdeye platform like the back of his hand. At no point during any of our troubleshooting did Nate not have an answer. He is a pro on Birdeye. Through Nate's training, I feel 100% confident that I can manage the platform for our entire company. Professionalism: Nate is... read more
We have received great assistance in getting our account set up properly to send out reviews easily. More integrations would be helpful but we've had a great experience with the platform and our representatives so far.
Very Attentive and willing to get it done.
professional, quick response and fix. Disappointed I paid for two months when reviews were NOT being requested automatically, however that is not an issue of the support team.
Exceptional guidance and patience by the customer support team to make sure our agency experience was functioning top notch. Kudos to Rotash and team.
Husain was very helpful. Even though everything on our end was showing our QB integration was working, Husain reached out and let us know that we weren’t connected, and then fixed it within 10 minutes. Genuinely appreciated all his help.
My chat rep. was great. I couldn't find the answer on your website.
I found birdeye support to be extremely helpful! Thank you for following up and helping us resolve this issue in a timely manner!
Just plain good service.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,689 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.