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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,480 reviews
    Select a rating
    Mia K.'s profile image
    Mia K. 
    4 years ago

    Zach and Taylor were amazing! Not only did they take the time to educate us on how to best create our campaigns based on the success of other clients but they took on the burden of handling any manual tasks that the platform could not yet automate. It was such a relief to feel supported throughout the process. 

    Dylan L.'s profile image
    Dylan L. 
    4 years ago

    Nate did an exceptional job during our onboarding. Communication: Nate is an expert communicator. He knows how to be concise and still thorough in all his communications. He expertly trained our entire staff on the platform with ease. Knowledge: Nate knows the Birdeye platform like the back of his hand. At no point during any of our troubleshooting did Nate not have an answer. He is a pro on Birdeye. Through Nate's training, I feel 100% confident that I can manage the platform for our entire company. Professionalism: Nate is... read more

    Tony J.'s profile image
    Tony J. 
    4 years ago

    We have received great assistance in getting our account set up properly to send out reviews easily. More integrations would be helpful but we've had a great experience with the platform and our representatives so far. 

    Joseph B.'s profile image
    Joseph B. 
    4 years ago

    Very Attentive and willing to get it done. 

    Natalie T.'s profile image
    Natalie T. 
    4 years ago

    Husain was very helpful. Even though everything on our end was showing our QB integration was working, Husain reached out and let us know that we weren’t connected, and then fixed it within 10 minutes. Genuinely appreciated all his help. 

    Keira B.'s profile image
    Keira B. 
    4 years ago

    My chat rep. was great. I couldn't find the answer on your website. 

    Tahlia L.'s profile image
    Tahlia L. 
    4 years ago

    The representative that attended my call was excellent. Very professional and explained everything in detail. Thank you! 

    Maeve T.'s profile image
    Maeve T. 
    4 years ago

    I found birdeye support to be extremely helpful! Thank you for following up and helping us resolve this issue in a timely manner! 

    Lorcan L.'s profile image
    Lorcan L. 
    4 years ago

    Just plain good service. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,480 reviews. 

    When is Birdeye open?

    Birdeye is open now. It will close at 5:00 p.m.