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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The only trouble I had was getting it scheduled. I received a call that an earlier time was available and it took me two very frustrating phone calls to Birdeye to reach the scheduler (Jaqueline?). If they are recorded, you should take a listen... they were bad (both happened on 11/15). Once connected with Sunaina, everything has been great!
The team was very helpful. They responded quickly to my response. Initial ticket response was a little slow, but afterwards all communications were prompt and they resolved my issue.
Always courteous and knowledgeable.
Sunaina was wonderful! Not sure why FB didn’t sync up right away but she made sure it got done. Really appreciate the help and looking forward to good results.
I continue to have exceptional support from ELLEN! Her patience and support makes this product even more worthwhile to me and my clients! Give her a big raise!
Extremely satisfied with Birdeye company. I work as a pediatrician and get new patients daily just through reading our reviews through Birdeye. I just wish we get informed by them sooner before a negative review becomes live online.
I appreciate that BirdEye keeps an eye on our account and recognizes issues before we do! Karan was very patient, helpful and professional. We are receiving reviews again! Thank you!!
Great experience and clear instructions. Thank you
The telephone connection could have been better; there was a lag in response on Babette's end (we have a landline, I am assuming VOIP on her end) during the call which was a little distracting.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,485 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 8:00 a.m.