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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,485 reviews
    Select a rating
    Tara S.'s profile image
    Tara S. 
    6 years ago

    I had a concern, it was rectified. My suggestion: Next time, please communicate with customers as things come up and get changed. But it was fixed so thanks. 

    Griff K.'s profile image
    Griff K. 
    6 years ago

    you guys rock. especially Saurabh Sharma and Len Tau. 

    Ursula O.'s profile image
    Ursula O. 
    6 years ago

    Babbette was fantastic she is adept on the in's and outs of the platform and communicated that to the team with ease and a smile. 

    Nathaly M.'s profile image
    Nathaly M. 
    6 years ago

    The tech was very professional and resolved our issue in a timely manner, thank you. 

    pam K.'s profile image
    pam K. 
    6 years ago

    I have been working with support on a number of issues related to the product and one issue that relates to just one account. Everyone has been extremely helpful, however Ellen has been a standout. Her follow-up is what I expect from a professional company, and the same attention to detail that I afford my own clients. 

    Richard H.'s profile image
    Richard H. 
    6 years ago

    nothing, he was very helpful 

    Scott N.'s profile image
    Scott N. 
    6 years ago

    The customer support rep demonstrated complete knowledge to address the question that I presented. He communicated the answer clearly, and made sure that I understood, and could reference the answer again in the help section if I needed a refresher. 

    Joseph W.'s profile image
    Joseph W. 
    6 years ago

    We here at Blue Raven are new to BirdEye. I've been asking a lot of questions and everyone has been incredibly kind and helpful. My experience working with everyone on every question has been 10/10. 

    Marco D.'s profile image
    Marco D. 
    6 years ago

    I just want to thank the individuals that helped me. They were patient and willing to work with me. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,485 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open at 8:00 a.m.