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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The telephone connection could have been better; there was a lag in response on Babette's end (we have a landline, I am assuming VOIP on her end) during the call which was a little distracting.
I had a concern, it was rectified. My suggestion: Next time, please communicate with customers as things come up and get changed. But it was fixed so thanks.
you guys rock. especially Saurabh Sharma and Len Tau.
Babbette was fantastic she is adept on the in's and outs of the platform and communicated that to the team with ease and a smile.
The tech was very professional and resolved our issue in a timely manner, thank you.
I have been working with support on a number of issues related to the product and one issue that relates to just one account. Everyone has been extremely helpful, however Ellen has been a standout. Her follow-up is what I expect from a professional company, and the same attention to detail that I afford my own clients.
nothing, he was very helpful
The customer support rep demonstrated complete knowledge to address the question that I presented. He communicated the answer clearly, and made sure that I understood, and could reference the answer again in the help section if I needed a refresher.
We here at Blue Raven are new to BirdEye. I've been asking a lot of questions and everyone has been incredibly kind and helpful. My experience working with everyone on every question has been 10/10.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,593 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 8:00 a.m.