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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
very quick response and able to let me know what I need to do at the corporate level. thank you
Very prompt in your responses. I appreciated that you followed through with what you promised.
Very quick response time and fixed issue on the first time!
Directed me to a link that I could see step by step directions. thank you
My rep was awesome. We chatted on the web portal and then I called the 800 number and was able to connect with him. He worked through my frustration and solved the issue to completion. Excellent experience.
Very happy to be working with a true professional!
Very impressed on well I was communicated with, when trying to figure out why our system was not working properly. I was called every single day to be updated on the progress, until the error was fixed. Thanks so much for getting the issue taken care of!
Support member reached out to me directly and made the whole situation so much easier than a simple reply via Support ticket. Thank you.
The chat person was very patient and I had several people that avoided me from continuing the chat. He ended up calling me to help me over the phone. That was very helpful and the customer service was greatly appreciated.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 4,631 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.