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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The agent did a great job answering my question and even made me a video tutorial on how to address my issue in the future. Excellent customer service!
The representative was pleasant and answered my questions promptly. He was couteous as well.
Very friendly and helpful in understanding the way the system works.
The support worker was amazing!
good service nice agent.
I covered the entire checklist beforehand, but there was information requested on the on boarding call that I didn't know off the top of my head. They requested the location/provider ID from our PMS. We weren't able to fully do the integration without this information. It would be nice if it was added to check-list so I could have gotten it before-hand. I also had asked a question via email prior to the on boarding call, but never got a reply. The implementation adviser said they replied to my email, but I did not get it, no... read more
Listened well & took prompt effective action
Polite and very knowledgeable. Took his time to show me areas that I have never explored.
Best customer I've ever had with Birdseye!!!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.7 star rating with 5,761 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.