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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Brody G.'s profile image
Brody G. 
on Birdeye

6 years ago

seepij was awesome & listened to my questions & answered them all & fixed everything for me. Super awesome 

Casey's profile image
Casey 
on Birdeye

6 years ago

Outstanding customer service! I had called with a couple of questions, felt he took his time in answering and provided me with helpful information that I needed. I was not sure how often our patients were being sent reviews automatically through our current office software, he walked me through the entire process and helped me to adjust our current settings. This was the first time someone from BirdEye reviewed the account with me and I appreciated that. Thank you for your help! 

Domenica H.'s profile image
Domenica H. 
on Birdeye

6 years ago

The representative who assisted me was very patient and resolved my issue in a timely manner. 

Christina ..'s profile image
Christina .. 
on Birdeye

6 years ago

the rep was willing to not only show me how to do the things I was asking but offered to do those things for me. I like the screen shots 

Daniel A.'s profile image
Daniel A. 
on Birdeye

6 years ago

Always attentive and detailed. Really appreciate the Support First Class 

Kevin M.'s profile image
Kevin M. 
on Birdeye

6 years ago

Very Helpful. I found the experience to beneficial and informative for optimizing my business online. 

Cindy J.'s profile image
Cindy J. 
on Birdeye

6 years ago

love that it was all done thru email - no phone calls is great!!! 

Dr J.'s profile image
Dr J. 
on Birdeye

6 years ago

When I answered the phone, I had no idea who the caller was as he was hard to understand 

David K.'s profile image
David K. 
on Birdeye

6 years ago

Good mark got right back 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open at 9:00 a.m.