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Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
seepij was awesome & listened to my questions & answered them all & fixed everything for me. Super awesome
Outstanding customer service! I had called with a couple of questions, felt he took his time in answering and provided me with helpful information that I needed. I was not sure how often our patients were being sent reviews automatically through our current office software, he walked me through the entire process and helped me to adjust our current settings. This was the first time someone from BirdEye reviewed the account with me and I appreciated that. Thank you for your help!
The representative who assisted me was very patient and resolved my issue in a timely manner.
the rep was willing to not only show me how to do the things I was asking but offered to do those things for me. I like the screen shots
Always attentive and detailed. Really appreciate the Support First Class
Very Helpful. I found the experience to beneficial and informative for optimizing my business online.
love that it was all done thru email - no phone calls is great!!!
When I answered the phone, I had no idea who the caller was as he was hard to understand
Good mark got right back
Birdeye has a 4.9 star rating with 4,831 reviews.
Birdeye is closed now. It will open at 9:00 a.m.