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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Dr. R.'s profile image
Dr. R. 
on Birdeye

6 years ago

Took time to clarify things with me and stuck with me while I implemented them. 

Bob H.'s profile image
Bob H. 
on Birdeye

6 years ago

A WONDERFUL COMPANY TO DEAL WITH! 

Alyssa A.'s profile image
Alyssa A. 
on Birdeye

6 years ago

Very helpful and made sure I understood everything! 

Tate M.'s profile image
Tate M. 
on Birdeye

6 years ago

Representative was very polite and went out of her way to see if there were any extra measures she could take to help me with my request. Thank you! 

Cindy W.'s profile image
Cindy W. 
on Birdeye

6 years ago

Everyone is extremely nice and knowledgeable. Thank you for your superb support!!! 

Dr G.'s profile image
Dr G. 
on Birdeye

6 years ago

they were very patient with me 

Mike M.'s profile image
Mike M. 
on Birdeye

6 years ago

very helpful support, resolved the issue, provided a better process for kicking out surveys in a one at a time manner, and grateful for the follow up. 

Sarah M.'s profile image
Sarah M. 
on Birdeye

6 years ago

I am very pleased with this company so far and I am excited to get started! Thank you 

Daniel H.'s profile image
Daniel H. 
on Birdeye

6 years ago

Support was timely and provided a solution within 24 hours. Thanks! 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open tomorrow at 9:00 a.m.