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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Yes you did well. Excellent support team. Keep up the good work!
I was given incorrect information by my doctor then two separate Lab Corp locations. This resulted in me driving to RAD with just a few minutes left in the hour window of my collected sample. I called in while driving and Lauren was able to get everything scheduled quickly and get my testing done just in time! After a rough morning RAD really stepped up to help me out.
The experience was great but the SMS service is still not working for us even after about a week of having it online. It seems to send after hours but the Green button to send an sms is still not working for Australian numbers
Phone audio "warbled" and sounded odd the first day (May 2) of the support ticket. But that might be my cell connection. Though the call had plenty of volume, I was sitting at one bar on my phone.
Your rep was very helpful. However, the quality of the phone connection was poor as usual.
The BirdEye member was able to quickly get me the links I needed to properly Sync my Google+ account
I'm new to the service, and had a few questions about the feedback request process. They were all answered clearly and efficiently. Thank you.
Google has the public as it's interest,find webbing better,accessarys to help ones with no experience in web,any answer Google has, stars the limit imagine a Google rocket ,keep up the finding of employees choose wisely
I Love my rep Karan Gera!!! he is the BEST!!!!!!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 4,831 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.