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Birdeye

4.7

About this business

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.75,761 reviews
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Chad C.'s profile image
Chad C. 
4 years ago

I have old medical bills on my credit report but they have no account numbers and other information that I don’t know of. How do I dispute them out my credit?? My fiancée has stuff on his credit report from 2018 but we can’t get them removed not until we came across rootkits credit specialist the anonymous hacker from a blog who bypass into the 3 credit bureaus and clear off both student loan including negative report on time payment and more before he increased my credit score to 800+ in 3 weeks. Contact rootkits credit spe... read more

WDP D.'s profile image
WDP D. 
5 years ago

testing google reviews 

James S.'s profile image
James S. 
6 years ago

Couldn't find a way to modify or even delete a review I left as a customer 

Business response:

James, Please reach out to me at jennifer@birdeye.com so I can help you with editing or deleting a review on a BirdEye profile.  

David B.'s profile image
David B. 
6 years ago

Our experience with Birdeye software has been good, but their customer service sucks. We had decided to go with a new review company after several years with Birdeye. We finally after several attempts, got a hold of a real person, just days after our subscription renewed for the third year. We found out that our subscription had been on auto renew. They tell us that we must pay for another full year. They are a greedy company, so read all the fine print.  

Marketing's profile image
Marketing 
6 years ago

PLEASE READ BEFORE USING BIRDEYE. Make sure you ask the right questions and get second opinions before using BirdEye. The product/service doesn't do everything they say it can do and really isn't as great as they make it appear. We were very excited at first, but are now thoroughly disappointed. We are especially discouraged with their lack of concern in resolving a very serious issue. Here is an example to illustrate: As we went through the process of comparing them to similar services we were told they would setup, claim, ... read more

Carlos C.'s profile image
Carlos C. 
6 years ago

I have asked these guys to please cancel my membership prior to any setup. They keep charging me without authorization. Make sure you don’t give them credit card information and get a cancelation number from them if you decide to cancel. In my case, I decided that birdeye was not a good fit and they are just proving me right. 

Smile B.'s profile image
Smile B. 
6 years ago

Customer service extremely poor. Impossible to get anyone on phone. Won't let you out of contract. So Beware. When you complain whatever they are supposted to do stops and they continue to bill you. 

J P.'s profile image
J P. 
6 years ago

I DON'T KNBOW WHO THESE SAPMAEERS ARE. BUT I HOPE THEY ENDUP IN JAIL SOON 

Shannon M.'s profile image
Shannon M. 
6 years ago

I want to use to use this service on my NO DEPOSIT ELECTRICITY TEXAS SameDayElectricity 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.7 star rating with 5,761 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open at 9:00 a.m.