Bluebird Care Andover & Stockbridge

4.8

Home Health Care
Andover

About this business

Healthcare Home Health Care

Location details

4 London St, Andover, SP10 2PA, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.883 reviews

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R S

9 months ago

Highly recommended care company. We currently have a live in carer from Bluebird, plus carers from the same company visiting 4 times a day to assist with personal care/movement. All the staff and carers are wonderful - polite, reliable and, importantly kind and caring. Our mum continues to thrive and it is a relief to know she is well looked after when we can't be with her 24/7.

Business response:

Thank you for taking the time to send such lovely feedback. We are delighted to hear your mum is thriving with both our home care and live-in services, and we really appreciate your kind recommendation. We'll share your review with our team, thank you.

A R

10 months ago

The carers were all lovely , kind and helpful. My only critisism was their lack of knowledge re catheters, some more so than others. I felt this was due to a lack of training. A difficult subject but a very important one for the infirm elderly.

Business response:

Thank you for sending your feedback. We're delighted to hear that you found our care team to be lovely. I'm sorry you had some concerns about catheters, but please be reassured that all our team are provided with catheter training upon joining us. I will investigate this further to find out what happened and take steps to address it.

Judith B

10 months ago

Clients consistently praise the organization for its friendly staff, competent professionals, and their unwavering willingness to help. As a third party, we've had the opportunity to observe their team in action and can confidently say they set a high standard for customer service and professionalism. Every interaction is handled with warmth, patience, and genuine care, creating an environment where clients feel comfortable, respected, and valued. What truly sets them apart is the depth of knowledge their staff brings to the... read more

Business response:

Thank you for taking the time to leave a review. We really appreciate your positive feedback and your five-star overall experience rating. We will share your kind words with our team.

P A

10 months ago

In general I am satisfied with the services and staff and would recomend to others

Business response:

Thank you for taking the time to leave your feedback. We're delighted you've said you're satisfied with the service and would recommend us to others. If you need any further support, we are always here to help.

Gill B

11 months ago

My husband has now been receiving daily care from Bluebird, to get him, washed and dressed, for about three months. All the carers over that period have been extremely pleasant and arrive with a cheerful smile. They are very kind and efficient and my husband enjoys his chats with them each morning. The management team in the office looks after us well. I appreciate the fact that they are there to advise and answer queries, should we have any, and they check regularly with us that all is going well with the care package and t... read more

Business response:

Thank you for taking the time to share such a lovely review! We're thrilled to hear that your husband has been enjoying the daily care from our team, and how it's made a positive difference. We really appreciate your recommendation as it means a lot to us. Thank you.

Robert W

11 months ago

The service we have had from the Bluebird ladies and gents has invariably been of a very high standard. They have been extremely helpful and with a generally positive attitude. Bluebird Care's support has made it possible to live independently in our own flat. I would certainly recommend them to others looking for home care support.

Business response:

Thank you so much for your lovely review. We're delighted to hear that our Bluebird Care team has consistently provided you with a high-quality service. It's our privilege to support you and we really appreciate your recommendation. We will share your comments with the team.

A C

11 months ago

It took a while for us to choose a care provider for our mum, but we decided to settle with Bluebird Care. Best decision we made. The care team have been very supportive, and mum now looks forward to their visit. Any problems we have, we just give them a call or email and are able to resolve them.

Business response:

Thank you for sharing your experience with Bluebird Care. We're delighted you chose us, and it's great to hear that your mum enjoys her visits. We will share your lovely feedback with our team.

Sarah H

11 months ago

I needed to set up care for my aunt, who is reluctant to ask for assistance. I was worried that the idea of setting up care support would be rejected, but the team at Bluebird have been very responsive and immediately understood the right approach to take, which was gentle and patient. I'm very grateful for their professional support and my aunt is very happy too. Thank you so much!

Business response:

Thank you for sharing your experience. We're glad to hear our Bluebird Care team provided the sensitivity and patience your aunt needed. It's a pleasure to have made the process smooth for both of you, and we're delighted she's happy with our support. We will share your lovely feedback with our team.

Michael R

11 months ago

I have found the Bluebird Care experience to be entirely positive. The assessment process was very thorough and the care itself has met my needs fully. My various carers have been friendly, helpful and very sympathetic to my needs. I would recommend Bluebird to anyone requiring at- home care.

Business response:

Thank you for sending us your feedback. We are delighted to hear you have found your experience with Bluebird Care entirely positive, and we really appreciate your kind recommendation. We will share your review with our team, who will be extremely pleased to hear of your satisfaction.