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Bluebird Care Andover & Stockbridge
- Home Health Care
- Andover
About this business
Location details
4 London St, Andover, SP10 2PA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our carer has been absolutely wonderful - provided as an emergency to look after my mother, who went into the hospice an hour after the carer arrived. She then kept house for my father for sixteen days. My mother was at home from the hospice for three, intense days when the carer coped admirably, although she needed my assistance to move my mother. Mum died on the third day and the carer has continued to act as housekeeper for my father and leaves us today. We cannot fault the carer in any way, she has been marvellous. We we... read more
Business response:
Thank you for taking the time to send us your feedback. We really appreciate your positive comments about our care assistant and the service provided. I have passed your review to our senior manager who will be in touch to discuss any concerns you have. Thank you again for sending your feedback and if there’s anything else we can do, please call us on 01264 310 888.
Bluebird have been supporting my father for a while and I can't express how impressed I am with their services. Every carer has treated my father with the utmost respect, they are friendly, considerate and efficient. Everyone is well-presented and relates well to both my father and myself. The communication with the company is excellent and any queries I have had, such as needing short-term cover for a holiday or additional tasks are dealt with swiftly and with minimum fuss. I can highly recommend them.
Business response:
Thank you so much for leaving such a lovely review. It's a pleasure to be supporting you and your father, and we are very grateful for your recommendation.
It is the time of year to reflect and it has also been a full calendar year of care since Bluebird started looking after my father and supporting my stepmother. From the off, we thought the engagement, the nature of the two-way set up and planning under the leadership was spot on making the start of our journey more straightforward and less stressful for all of us. Ongoing, with the leadership's help, in my view finding the best carer that fits/works with my father's needs has been key, and for that of my stepmother too. We ... read more
Business response:
Thank you for submitting such a detailed and complimentary review of Bluebird Care. We take great pride from your glowing feedback, and it's a pleasure to be supporting you, your father and your stepmother.
We are delighted with your service and professional care. The carer has been exceptional and we are very grateful to have her looking after my mother so well.
Business response:
Thank you for submitting a review. It's lovely to hear that you are delighted with our care service and we will pass your feedback to the team.
Bluebird cared for my husband for the last two years of his life. He was an independent man who wasn't keen to have help, but he realised that he needed it and that the help provided made his life better. The office help and advice were invaluable. When you start the care journey you are not sure what is available and what the future holds. Everything was explained, the options to choose from and how to solve future problems, if and when they arose. The care team were all friendly and kind. They were clean, respectful and su... read more
Business response:
We really appreciate you taking the time to submit such lovely feedback. It was our pleasure to support you and your father, and we are happy to have helped on your care journey. We will send your kind comments to our team, thank you.
Bluebird took the time to understand the specific needs of a client who was fiercely independent, quite challenging and who did not particularly see the value or importance of the care that she needed. Through the patience of the management team and the wonderful engagement and interpersonal skills of the care team, this client is now living a much more fulfilled and independent life without making challenging demands of her friends and neighbours. Without being patronising or officious, the Bluebird team was able to demonst... read more
Business response:
Hi Brian. It's a delight to read your wonderful feedback, and we are happy to have supported you. Thank you for taking the time to submit such a lovely review.
I am very pleased with Bluebird's Care. They have enabled me to stay in my own home and to enjoy family and village life. My live-in carer is wonderful, so caring and kind and she is also a good cook!
Business response:
Thank you for submitting your feedback. We're very pleased to hear how happy you are with our live-in care service, and we'll be sure to share your review with our live-in team.
After a bit of a sticky start with my first two short-term carers, I have been wholly satisfied with my next three carers. They have shown professionalism and willingness to help at all times. The HQ and office staff have also been very good and helpful and have sorted out problems and difficulties quickly and efficiently.
Business response:
Hello William, we really appreciate you taking the time to send us your feedback, so thank you. We're very happy to hear you are wholly satisfied with our live-in care service, and we have shared your review with the live-in team.
Bluebird Care Andover have provided an excellent ongoing visiting service for over 3 years, firstly for my stepfather, and more recently for my mother, both with different needs. After an initial consultation, the office understood and interpreted the care requirements with tact and kindness. Their local knowledge of the doctors' surgeries and wrap-around care teams is excellent, which allows us the best advice. Carers' visits are punctual, reliable, and scheduled with mum's daily requirements. Mum's carers are professional,... read more
Business response:
Thank you Deborah for leaving such a lovely and in-depth review of our service. We're honoured to read such high praise and we're delighted that you and your family have more peace of mind. We will be sure to pass your kind comments on to the team.
Frequently asked questions about Bluebird Care Andover & Stockbridge
How is Bluebird Care Andover & Stockbridge rated?
Bluebird Care Andover & Stockbridge has a 4.8 star rating with 83 reviews.
When is Bluebird Care Andover & Stockbridge open?
Bluebird Care Andover & Stockbridge is closed now. It will open at 8:30 a.m.