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Bluebird Care Andover & Stockbridge
- Home Health Care
- Andover
About this business
Location details
4 London St, Andover, SP10 2PA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird have looked after my dad for over 3 years until he passed away in December. They called in twice a day and the care and support he received was first class the whole time. Not only did they provide physical care but also emotional support as my dad missed his wife (my mum) since she passed away 5 years ago. As the years went on dads health deteriorated and they would flag this with their managers and within a day they had notified my dad's GP who would ensure then come out and asses my dad. If they were not happy th... read more
Business response:
Thank you for sharing your experience with Bluebird Care and for trusting us to support your dad. We are sorry for your loss and will always remember him fondly. We are grateful for having the opportunity to make a difference in his life and really appreciate your recommendation, thank you.
I cannot thank the team enough for the care and service they have provided. They have gone out of their way to accommodate our needs and had a kind approach to what has been an unsettling, stressful time. Thanks again.
Business response:
Thank you for your lovely review. It's a pleasure to support you and we will share your kind comments with the team.
It went well and I am satisfied that we covered things that I needed to discuss. The care is very good and the carers that come with service are very professional and provide good support.
Business response:
Thank you for taking the time to leave a review. We are delighted you are so satisfied with our care services and will share your feedback with our team.
The carers from Bluebird Care are absolutely excellent. They are great with Mum (who has Alzheimer's), kind and professional throughout. We initially had a few teething problems with the admin, communication and organisation of timings, hence the four-star rather than five-star review. However, Bluebird has always responded/resolved any questions/queries or changes/amendments quickly. I would highly recommend them to look after your family.
Business response:
Thank you for taking the time to submit a review. It's a pleasure to support you and we're delighted to receive your lovely feedback. We will share this with our team.
Excellent service of companionship making mum feel special with an extra visitor, Continuity which helps with mums needs, thank you.
Business response:
Thank you for your feedback. We're delighted to hear you are satisfied with our service as it's a pleasure to support you and your mum. We will share your lovely review with the team.
Overall our experience with Bluebird has been very positive. It wasn't easy to convince my mother that she needed some help, but your service really made it possible for her to stay at home a little longer. From our perspective, Bluebird has always been very communicative and easy to contact, and flexible with care scheduling. Your carers have provided a reliable and kind service to my mother, who wasn't always an easy customer.
Business response:
Thank you for your lovely feedback. It was a pleasure to support you and your mother and we are delighted to hear you were satisfied with our service.
All very good.
Business response:
Thank you for taking the time to leave a review. We are delighted to receive this five-star feedback.
I have been a customer of Bluebird Care Andover since October 2021, they are and have always been so helpful from office staff to my daily carers my treatment has been awesome. Over the last few weeks, my physical problems have been more challenging due to increased pain in my lower back (Spondylitis) and trapped nerves. All my carers have been awesome and I would like to thank them all for their help. With a special thank you to all the staff members for helping me so much and going above and beyond. All my other carers are... read more
Business response:
Thank you for your feedback. It is our pleasure to support you and we are delighted to read such a glowing review of our service. We will share your kind words with the team.
Recovering from new hip op. I (85) and my wife (83) decided we needed help as we live in an awkward, listed, property. We contacted Bluebird (Andover) who moved very quickly to meet us, identify our needs - showering, dressing, and hands-on care - and fast to arrange a package to start the following day, morning, and evening. We were sent carers who understood what we required and, without exception were confident, conscientious, and always cheerful, and as we had about 15 different carers coming, this made their visits very... read more
Business response:
Thank you for sending us such amazing feedback. We are delighted that your experience with Bluebird Care was so positive, and we are pleased you are feeling much better. We will share your lovely feedback with the team.
Frequently asked questions about Bluebird Care Andover & Stockbridge
How is Bluebird Care Andover & Stockbridge rated?
Bluebird Care Andover & Stockbridge has a 4.8 star rating with 83 reviews.
When is Bluebird Care Andover & Stockbridge open?
Bluebird Care Andover & Stockbridge is closed now. It will open at 8:30 a.m.