Bluebird Care Richmond & Twickenham

4.7

Home Health Care
Twickenham

About this business

Healthcare Home Health Care

Location details

15 Lion Rd, Twickenham, TW1 4JH, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.791 reviews

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J P

4 years ago

I like Bluebird Care Richmond and Twickenham because the carers are doing what they are supposed to do. My carers are really caring and they look after me well. I receive 5-star treatment from Bluebird Care. I get good communication from the office staff too.

Business response:

What lovely feedback! Thanks so much for taking the time to review us, we really appreciate it and will be sure to pass the message on to the carers.

M I

4 years ago

I have used this service for seven years and I have found it very good. I think the company is professional, I get on well with all of my carers. Office communication is good. I would recommend Bluebird Care to my friends.

Business response:

Thanks so much for sharing your feedback with us. We love seeing all the good work our carers are doing.

F E

4 years ago

Bluebird Care Richmond and Twickenham are a very good company. I think Bluebird Care has got a good reputation. I like my carers and I like what they do for me. They always do things as I ask them.

Business response:

Thanks for such a lovely review! We really do aim to provide high-quality care to our customers and we are delighted to receive the feedback. I'll be sure to pass it on to the carers.

Caroline L

4 years ago

The team are very friendly and helpful and understand the needs of my Mum. They also understand that her needs change and so can adapt the care plan at short notice. They do their best to allocate visits to suit my Mum's desire and to match up carers that are liked by my Mum. I have used Bluebird for both my parents and would recommend them.

Business response:

Thanks for your kind words. We aim to provide the highest level of care and we are delighted to receive such great feedback from our customers.

E C

4 years ago

I was delighted to have a review, the first in four years. The interviewer was professional but friendly, knew how to listen. I was given the opportunity to express my opinions of the Bluebird service. I'm very grateful to Bluebird for helping me to be as independent as possible, taking care of the important hygiene tasks I am physically unable to do (bathroom/ hoovering /removal of household rubbish). Bluebird looked after me during my first cancer treatment when I was literally helpless. I chose Bluebird because I saw how ... read more

Business response:

Thank you for your kind review. We really appreciate your lovely feedback!

Alexander P

4 years ago

The previous care regime from Bluebird was proving unsatisfactory so we switched to live-in care at the end of last year. This has worked very well and mum seems much better than she was. We are very pleased with the care she is currently receiving from her live-in carer.

Business response:

Thanks for your kind review! We are delighted to know that you are happy with the live-in service provided by us. We will pass on your feedback.

Christian E

4 years ago

I have been really impressed with the care taken to assess my parent's needs, the lady spent a good couple of hours really listening to what we were looking for. Our carer has been faultless and there isn’t anything she doesn’t do and it is always with a smile and bounce in her step, my parents could not be happier.

Business response:

Thanks so much for taking the time to review our services. We really appreciate receiving positive reviews and I will be sure to pass your feedback on.

R M

4 years ago

Continuity and reliability have been invaluable Bluebird strengths over the last year, especially given the unprecedented problems of the coronavirus pandemic. Early on they found a main carer who tuned in to my mother's needs and provides reliable, good quality, thoughtful care. When the main carer is off, Bluebird generally allocates from a group of carers my mother has already met. The care has been reliable, timely, consistent and caring throughout; unforeseen problems are dealt with efficiently by the out-of-hours team.... read more

Business response:

We are delighted to receive such great feedback. We love hearing positive comments from our customers and we will be sure to pass them on to our carers.