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Bluebird Care Richmond & Twickenham

4.8

About this business

Location details

15 Lion Rd, Twickenham, TW1 4JH, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8104 reviews
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Rozel B's profile image
Rozel B 
7 months ago

Bluebird have been coming over the last 6 months to help my husband who is increasingly disabled. They are so well trained and pleasant to have coming here - not only do they do everything to help my husband but when there's time they do some ironing to help me as well. Thank you Bluebirds. 

Business response:

Hi Rozel, Thank you for taking the time to share your kind feedback. We are delighted to hear that our carers have been able to support your husband so effectively while also offering those extra thoughtful touches for you at home. Your comments mean a great deal to our team, and we will be sure to share your appreciation with both our carers and office staff. Providing compassionate, high-quality care that supports independence and brings comfort to families is at the heart of everything we do. Kind regards, Bluebird Care -... read more

Alice H's profile image
Alice H 
7 months ago

Great service & reassurance from the team! 

Business response:

Hi Alice, Thank you ever so much for leaving our team a 5-star review, we really appreciate it. Warm Regards, Bluebird Care Richmond & Twickenam 

Jonathan L's profile image
Jonathan L 
7 months ago

My mother has been receiving three 3 daily visits from the dedicated Bluebird Team since having a stroke last year, enabling her to stay in her own home and receiving help with both practical and care needs. Her main carer has been absolutely marvellous in all aspects of her care. Recently she had a further bleed and after a week in hospital returned home quite weak. Bluebird were able to provide one of her regular carers to live in for a week. The care was professional at every level, we were kept updated and regular assess... read more

Business response:

Hi Jonathan, Thank you for taking the time to share such a detailed and thoughtful review. We are delighted to hear that your mother has been able to remain safely in her own home following her stroke, supported by our dedicated team. It's especially wonderful to know that her regular carers and live-in support provided reassurance, companionship and attentive care during what must have been a challenging time after her return from hospital. Warm Regards, Richmond & Twickenham 

Simon H's profile image
Simon H 
7 months ago

Fantastic, professional, warm, compassionate and super trustworthy and friendly everyone! Thanks so much wonderful carers :) & all the brilliant team in the office! Happy new year! 

Business response:

Hi Simon, Thank you so much for taking the time to leave your kind review. We are delighted to hear that our home care and office team provided professional, compassionate and trustworthy support. Warm Regards, Bluebird Care Richmond & Twickenham 

Neil M's profile image
Neil M 
7 months ago

Bluebird have done a brilliant job carring for my elderly mother after she became very ill with shingles. She was bedridden for 2 months and had a live in carer, looking after her day and night. This level of care was essential as she was unable to do anything for herself and it also allowed her to stay in her own home whilst she recovered. The care give was of an exceptional level and highly professional standards. 

Business response:

Hi Neil, Thank you for sharing your wonderful feedback. We are pleased to hear that our team was able to provide the high level of care your mother required during her recovery. Ensuring clients can remain safely in their own homes while receiving professional, compassionate support is at the heart of what we do, and it is wonderful to know this made a positive difference for your family. Warm Regards, Bluebird Care Richmond & Twickenham 

Hazel S's profile image
Hazel S 
8 months ago

I have used Bluebird for some years and have always found the experience very satisfactory. 

Business response:

Hi Hazel, Thank you for taking the time to leave us a lovely review and to share your experience with us. Warm Regards, Bluebird Care Richmond & Twickenham 

L B's profile image
L B 
8 months ago

Team excellent, and great help & common sense & cheerful. Kazi dependable & helpful 

Business response:

Hello, We really appreciate your kind words and share this with the care team in Richmond. Warm Regards, Bluebird Care Richmond & Twickenham 

Andrew S's profile image
Andrew S 
9 months ago

The carers who looked after me for two weeks were well qualified and experienced. They were friendly, efficient, sensitive to requirements and always punctual. The back-up admin and supervision were also good. 

Business response:

Hi Andrew, Thank you for taking the time to leave us such a positive review. We are pleased to hear that our care team provided you with a high standard of care and demonstrated professionalism, sensitivity and reliability throughout your time with us. Your feedback is greatly appreciated and will be shared with the team. Kind Regards, Bluebird Care Richmond & Twickenham 

J L's profile image
J L 
9 months ago

Bluebird responded straight away to our request for carers to provide company to my mum at home who is living with dementia. The carers and office team are professionals and work together to respond to changing needs as they arise. A year and a half later we still have the same two carers who initially visited along with others mum has come to know. They are very kind and have become an invaluable part of daily life. We are now looking at live-in care options with Bluebird. So thankful that mum is being supported to continue... read more

Business response:

Hi There, We are delighted to hear that our team has been able to respond promptly and adapt to your mum’s changing needs over time. Supporting people to remain independent, safe and comfortable in their own homes is central to what we do, and we truly appreciate the trust you have placed in us. Warm Regards, Bluebird Care Richmond & Twickenham 

Frequently asked questions about Bluebird Care Richmond & Twickenham

How is Bluebird Care Richmond & Twickenham rated?

Bluebird Care Richmond & Twickenham has a 4.8 star rating with 104 reviews. 

When is Bluebird Care Richmond & Twickenham open?

Bluebird Care Richmond & Twickenham is closed now. It will open tomorrow at 8:30 a.m.