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15 Lion Rd, Twickenham, TW1 4JH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fantastic, professional, warm, compassionate and super trustworthy and friendly everyone! Thanks so much wonderful carers :) & all the brilliant team in the office! Happy new year!
Business response:
Hi Simon, Thank you so much for taking the time to leave your kind review. We are delighted to hear that our home care and office team provided professional, compassionate and trustworthy support. Warm Regards, Bluebird Care Richmond & Twickenham
Bluebird have done a brilliant job carring for my elderly mother after she became very ill with shingles. She was bedridden for 2 months and had a live in carer, looking after her day and night. This level of care was essential as she was unable to do anything for herself and it also allowed her to stay in her own home whilst she recovered. The care give was of an exceptional level and highly professional standards.
Business response:
Hi Neil, Thank you for sharing your wonderful feedback. We are pleased to hear that our team was able to provide the high level of care your mother required during her recovery. Ensuring clients can remain safely in their own homes while receiving professional, compassionate support is at the heart of what we do, and it is wonderful to know this made a positive difference for your family. Warm Regards, Bluebird Care Richmond & Twickenham
I have used Bluebird for some years and have always found the experience very satisfactory.
Business response:
Hi Hazel, Thank you for taking the time to leave us a lovely review and to share your experience with us. Warm Regards, Bluebird Care Richmond & Twickenham
Team excellent, and great help & common sense & cheerful. Kazi dependable & helpful
Business response:
Hello, We really appreciate your kind words and share this with the care team in Richmond. Warm Regards, Bluebird Care Richmond & Twickenham
The carers who looked after me for two weeks were well qualified and experienced. They were friendly, efficient, sensitive to requirements and always punctual. The back-up admin and supervision were also good.
Business response:
Hi Andrew, Thank you for taking the time to leave us such a positive review. We are pleased to hear that our care team provided you with a high standard of care and demonstrated professionalism, sensitivity and reliability throughout your time with us. Your feedback is greatly appreciated and will be shared with the team. Kind Regards, Bluebird Care Richmond & Twickenham
Bluebird responded straight away to our request for carers to provide company to my mum at home who is living with dementia. The carers and office team are professionals and work together to respond to changing needs as they arise. A year and a half later we still have the same two carers who initially visited along with others mum has come to know. They are very kind and have become an invaluable part of daily life. We are now looking at live-in care options with Bluebird. So thankful that mum is being supported to continue... read more
Business response:
Hi There, We are delighted to hear that our team has been able to respond promptly and adapt to your mum’s changing needs over time. Supporting people to remain independent, safe and comfortable in their own homes is central to what we do, and we truly appreciate the trust you have placed in us. Warm Regards, Bluebird Care Richmond & Twickenham
From the moment i contacted Bluebird they were so efficient and quickly set up the care i needed for my husband. This was 24 hour care and everything worked so well. All the carers were punctual and helpful and in particular in the last week of his life the carer who was there every day and attended with compassion all the complex needs of my husband was everything i could have wished for and helped me through this sad week. Another carer looked after him at night and was there to hold his hand and calm him down when he got ... read more
Business response:
Good afternoon Joanna, Thank you for taking the time to leave such a detailed review! We'll be sure to pass your kind words on to the team. All the best, Bluebird Care Richmond & Twickenham
Everyone is kind, helpful and very caring.
Business response:
Your great rating means a lot to us, and we appreciate you taking the time to leave us this review! All the best, Bluebird Care Richmond and Twickenham
My carer is excellent. Professional in every way as well as being nicely friendly. Temporary replacements to have also been professional.
Business response:
Good morning Josephine, Thank you for taking the time to leave a review. We're glad to hear that you have found our carers to be so professional. All the best, Bluebird Care Richmond & Twickenham
Bluebird Care Richmond & Twickenham has a 4.7 star rating with 91 reviews.
Bluebird Care Richmond & Twickenham is closed now. It will open at 8:30 a.m.