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Bluebird Care Richmond & Twickenham
- Home Health Care
- Twickenham
About this business
Location details
15 Lion Rd, Twickenham, TW1 4JH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have moved to live in care to enable my mother to remain in her home as she wishes in safety. Intermittent visits had stopped working for her. It's ok. The cover carer after the first rotation was exceptional - but sadly not available for more than temporary cover. Expensive, but necessary.
Business response:
Hi Sarah, Thank you for taking the time to share your feedback. We are pleased to hear that moving to live-in care has helped support your mother’s wish to remain safely in her own home, especially at a time when intermittent visits were no longer meeting her needs. It is also reassuring to know that the cover carer provided exceptional support during the initial period. We understand how important consistency is in care, and we appreciate your honest reflections regarding availability and cost. Your comments are very valu... read more
Excellent service all round. Carers brilliant.
Business response:
Hi John, Thank you for taking the time to leave such kind feedback. We are delighted to hear you experienced excellent service all round and that our carers were brilliant. It is wonderful to know the care and support provided made a positive difference to you. Your feedback means a great deal to both our carers and office team, and we will ensure it is shared with them. We are proud to provide care that is delivered with compassion, dignity, independence and a focus on high-quality support. Thank you again for your thought... read more
We are happy with the service Bluebird provides. The carers are patient and friendly and have developed a caring relationship with mum. We especially like the continuity of service, so mum doesn't have to keep getting used to new people.
Business response:
Hi Deirdre, Thank you for taking the time to leave such a thoughtful review. We are delighted to hear that our carers have built a caring and supportive relationship with your mum, and that the continuity of service has made a positive difference. Our team takes great pride in delivering patient, compassionate care that respects the dignity and wellbeing of those we support. Your kind words mean a lot to both our carers and office team and are a wonderful reminder of the impact consistent, high-quality care can have. Kind ... read more
Excellent service. Carers are very kind and caring and efficient.
Business response:
Hi J M, Thank you for taking the time to leave such a kind review. We are thrilled to hear that our carers were able to provide care that was kind, caring, and efficient. It means a great deal to our team to know that their dedication and compassion have made a positive difference. At Bluebird Care, we are committed to delivering care that respects dignity, promotes independence, and maintains the highest standards of quality. Your feedback is truly appreciated and will be shared with our carers and office team. Kind regar... read more
Finding the service very helpful, knowing that he will see somebody every day is very reassuring for his family. He seems very happy with all his carers and we have noticed he brightens up when they arrive. We are very happy with everything so far.
Business response:
Hi Nicky, Thank you for taking the time to share such thoughtful feedback. We are so pleased to hear that our carers are bringing reassurance and happiness to your loved one and that daily visits make a positive difference for your family. It’s wonderful to know he brightens up when our team arrives, this is exactly the kind of care and companionship we strive to provide. Your kind words will be shared with both our carers and office team, who will be delighted to hear how much their efforts are appreciated. Kind regards, ... read more
I have found the care very good. The management is very good and accomdating.
Business response:
Hi H C, Thank you for taking the time to leave such kind feedback. We are delighted to hear that you’ve found both our care and management team to be very good and accommodating. Providing compassionate, respectful, and high-quality care while supporting families is at the heart of everything we do. Your feedback is truly appreciated and will be shared with our carers and office team, as recognition like this is incredibly meaningful. Kind regards, Bluebird Care – Richmond & Twickenham
Trust, trusting, trustworthy... Bluebird (Twickenham) have, via their wonderful carers allowed us to have trust in them, be trusting of their abilities and know that, they are all trustworthy. Now that should be enough but, Maria, Jisna, Lourdina, Joyce, Dinushi, Ramona, Kanan, Naz, Kate, Kamala, Nana, Tunde, Sheela, Chizoba, Soumya and Shimrandeep (and probably a few others I can't recall) have all been so caring and kind to my Mum and have enabled us to keep Mum at home for which I will always be so grateful. The saying go... read more
Business response:
Hi John, Thank you so much for taking the time to share such a thoughtful and detailed review. We are delighted to hear that our carers have provided your Mum with compassionate, trustworthy support and that this has helped your family keep her at home comfortably. Your kind words about each member of our team will be shared with the. They will be thrilled to know their care has made such a meaningful difference. Providing guidance, warmth, and high-quality care is at the heart of everything we do, and it's wonderful to know... read more
Bluebird have been coming over the last 6 months to help my husband who is increasingly disabled. They are so well trained and pleasant to have coming here - not only do they do everything to help my husband but when there's time they do some ironing to help me as well. Thank you Bluebirds.
Business response:
Hi Rozel, Thank you for taking the time to share your kind feedback. We are delighted to hear that our carers have been able to support your husband so effectively while also offering those extra thoughtful touches for you at home. Your comments mean a great deal to our team, and we will be sure to share your appreciation with both our carers and office staff. Providing compassionate, high-quality care that supports independence and brings comfort to families is at the heart of everything we do. Kind regards, Bluebird Care -... read more
Great service & reassurance from the team!
Business response:
Hi Alice, Thank you ever so much for leaving our team a 5-star review, we really appreciate it. Warm Regards, Bluebird Care Richmond & Twickenam
Frequently asked questions about Bluebird Care Richmond & Twickenham
How is Bluebird Care Richmond & Twickenham rated?
Bluebird Care Richmond & Twickenham has a 4.8 star rating with 102 reviews.
When is Bluebird Care Richmond & Twickenham open?
Bluebird Care Richmond & Twickenham is closed now. It will open on Monday at 8:30 a.m.